Salesforce Marketing Cloud

JANUARY 23, 2024

Find out how in Salesforce’s latest State of Service report. Get the free report What is knowledge management? Resources you create can also be shared in your self-service portal, allowing customers to help themselves and further save on costs. So where do you start? Generative AI in the help center.

Work Management 104

Work Management Customer Satisfaction Knowledge Base FAQ 104

Nuvi

FEBRUARY 8, 2022

. – February 8, 2022 – Reputation, the global leader in Reputation Experience Management (RXM), announced new research detailing consumer preferences when choosing a new healthcare provider. The report, conducted in partnership with YouGov, the international market research firm, surveyed more than 1,000 U.S.

Research 40

Research Loyalty Ideal Customer Profiles Customer Surveys 40

Sprout Social

SEPTEMBER 2, 2022

How to Conduct Social Media Market Research in 90 Min or Less (Sprout Social). Use our market research worksheet to quickly assess your competition, how you stack up and uncover data-driven insights with org-wide impact. Sprout Learning Portal (accessible to Sprout customers): Sprout Social Master Class: Listening and Analytics.

Social Media 118

Social Media Training Course Resources 118

Salesforce Marketing Cloud

JULY 28, 2021

Now, recent research is a good indicator of the way forward for government organizations. The Trust Imperative Report. Read the report. However, while more than 35 % of Americans report being online almost constantly, most reported disappointing experiences interacting with the government online.

Work Management 98

Work Management Transparency Customer Satisfaction Ad Agencies 98

Martech

FEBRUARY 8, 2024

1, 2024, email giants like Google have enacted stricter requirements for email senders , including new rules for email authentication, spam reports and unsubscribe options. For managers, this means no more piecing together invoice and payment reports to understand revenue streams. Learn more about calculated properties.

Enterprise Management 111

Enterprise Management Sales Qualified Leads API Hubspot 111

Sana Commerce

MARCH 16, 2022

Read the independent research in our B2B Buying Process Report. Download the report. This means: Product and service research is done online. Millennials only want to talk to a sales representative after they have thoroughly researched the solution. Find out what B2B customers want. The truth about B2B customers.

B2B 52

B2B Work Management B2B Sales Act-On 52

Martech

APRIL 20, 2023

billion by the IAB in their Internet Advertising Revenue Report. Helping when customers research products Where can brands get involved in the customer journey? Our customer spends a lot of time researching on our site before making a decision. Retail media networks (RMNs) are a rapidly growing channel for advertisers.

Paid Search Agency 114

Paid Search Agency Advertising Agencies Ads Multi-Channel 114

Martech

JANUARY 25, 2022

The report does not, however, underestimate the growing importance of TikTok which hit one billion active users last year and is experimenting with social commerce. The research was based primarily on data from 1.6 HypeAuditor also estimates that the global influencer marketing market will grow from $13.8 billion in 2021 to $22.2

Advertising Channels 98

Advertising Channels Campaigns Youtube Social Marketing 98

SmartBug Media

APRIL 26, 2022

According to research done by Frederick Reichheld of Brain & Company, increasing customer retention rates by 5 percent increases profits by 25 percent versus acquiring a new customer (which can cost five times more than retaining an existing customer). Does growth mean acquiring new customers? Maybe a mixture of both?

Enterprise Management 98

Enterprise Management Hubspot Work Management Marketing Management 98

TrustRadius Marketing

OCTOBER 27, 2022

Many customers do their own research before contacting sales or service reps. 10 Web portals Communities Customization Service process automation Pricing Out-of-the-box features Salesforce Service Cloud 8.5/10 TrustRadius reviewers gave high marks to the reporting, pipeline management, and prospecting tools.

Enterprise Management 96

Enterprise Management Digital Asset Management Marketing Budget Marketing Automation Services 96

Sana Commerce

MARCH 28, 2022

Read the 2022 B2B Buyer Report for the latest data on what modern buyers seek in their purchasing experience. New | 2022 B2B Buyer Report. Find out how to address customer experience issues with the latest research on your B2B buyers. Find out how to address customer experience issues with the latest research on your B2B buyers.

Marketing Websites 98

Marketing Websites B2B Business Cross-Selling 98

TrustRadius Marketing

JULY 27, 2022

Some light research and helpful websites have ready-made code templates available. One user reported they need to “sacrifice a live chicken to get PowerApps to accept a complex formula” and also found loading the powerful software to be a long and painful process. . Portals are a user’s ability to log in to your custom app.

Small Business Marketing 98

Small Business Marketing Pricing Price Enterprise Management 98

Salesforce Marketing Cloud

FEBRUARY 23, 2022

Service organizations already do this to some extent, leaning into workforce management solutions to provide digital experiences customers prefer, according to Salesforce’s State of Service report. . In the past three years, the typical organization has undertaken five major changes, according to Gartner research.

Enterprise Management 98

Enterprise Management Work Management Service Burn Rate 98

Martech

FEBRUARY 18, 2022

In the B2B environment, marketers have long played a critical role in the early stages of the sales process, when buyers are independently conducting research and forming the views that shape what vendors they consider and with whom they engage. Explore top sales engagement platforms in the first edition of this MarTech Intelligence Report.

Digital Asset Management 112

Digital Asset Management Enterprise Management Work Management Marketing AI 112

EveryoneSocial

SEPTEMBER 2, 2021

The last piece of data that I’ll throw at you (for now) is this: a 2019 Pew Research Center survey found that 82% of U.S. If you’ve spent any amount of time doing research on psychology, you’re probably aware that people often don’t self-report accurately. Employee Portal Apps. Managing Employee Apps.

Work Management 98

Work Management Mobile Marketing Budget Programs Marketing Management 98

Smashmouth Marketing

JANUARY 4, 2009

Yahoo recently published a research study claiming that "77% of consumers identify themselves as green". And, that "72 percent saying they get (green) information in traditional media and 68 percent citing online," and tout portals as still being strong sources of information (of course).

Research 100

Research Effectiveness Statistics PR 100

Smashmouth Marketing

JANUARY 1, 2009

Yahoo recently published a research study claiming that "77% of consumers identify themselves as green." And, that "72 percent saying they get (green) information in traditional media and 68 percent citing online," and tout portals as still being strong sources of information (of course).

Research 100

Research Effectiveness Statistics PR 100

Salesforce Marketing Cloud

FEBRUARY 14, 2023

The big picture The average enterprise company uses more than 1,000 different applications across separate departments, which are often siloed, according to MuleSoft’s 2023 Connectivity Benchmark Report. The same research shows the resulting data silos are a barrier to creating integrated user experiences for 90% of organizations.”

Enterprise Management 98

Enterprise Management Work Management Marketing Management Vendors 98

Engagio

FEBRUARY 1, 2017

Historical data was not as relevant for the new outbound initiatives, instead, we used our core differentiators and value propositions as a guide and created a research plan to find targets best aligned to benefit from the Auth0 feature-set and value drivers. At this point, thorough research was required. Auth0 Account Selection.

Account Based Marketing 78

Account Based Marketing ABM CAN-SPAM Case Studies 78

Contify

OCTOBER 6, 2020

Contify market intelligence platform has earned three badges in the G2 Fall 2020 Grid Report. Contify, the AI-enabled market and competitive intelligence solution provider , has announced that it is positioned as a ‘High Performer’ in Grid® Report for Market Intelligence Software | Fall 2020 by G2.com, View Contify on G2 here.

Enterprise Management 52

Enterprise Management Marketing Management Peer-to-peer Marketing Report 52

Thinkers360

FEBRUARY 28, 2024

Identify and Research Relevant Analysts and Influencers: Not all analysts and influencers are created equal. Credible and respected: Look for analysts and influencers with a proven track record of insightful research and analysis in your domain. – Tom Koulopoulos , Chairman/Founder, Delphi Group.

Enterprise Management 52

Enterprise Management Work Management Marketing Management B2B Thought Leadership 52

Martech

APRIL 18, 2022

At the time of her research, there wasn’t much available for small retailers to facilitate try-before-you-buy (TBYB) programs. Blackcart’s TBYB feature enables Johnson’s small team of five to manage the entire trial process via a separate portal where they can easily process returns. A startup with a problem to solve.

Work Management 111

Work Management Marketing Management Buy Software 111

Oktopost

JANUARY 11, 2024

Reporting and analytics Demand generation tools should help you better understand your customers’ behaviors or how your audience perceives your brand. It offers an array of capabilities, such as keyword research, keyword tracking, SEO optimization, and backlink analysis, to enhance website health and improve search engine rankings.

Demand Generation Agencies 62

Demand Generation Agencies Demand Generation Marketing Automation Services Demand 62

Content4Demand

JANUARY 22, 2021

According to research from event platform Bizzabo , roughly 90% of event marketing experts will attempt to reincorporate in-person events into their marketing strategies by fall 2021 and 97% agreed that the future of event marketing would be a hybrid of both physical and virtual events. The post Should You Host Hybrid Events?

Lead Ranking 93

Lead Ranking Advertising Mediums Conference Event Marketing 93

Sprout Social

JANUARY 10, 2024

Still, research shows a third (33%) of consumers would consider giving a company a second chance if they felt the brand sincerely tried to resolve the issue. Here is a report from Sprout’s Listening capability. Brand loyalty A negative experience with your brand may deter some customers for good.

Work Management 106

Work Management Branding Brand Identity Customer Satisfaction 106

Tiecas

MARCH 21, 2024

Engineers and technical buyers are empowered by ready access to information and prefer to do their own extensive research before engaging with suppliers. Find and secure guest blogging opportunities in industry portals with a captive audience of design and production engineers from the automotive and medical device industries.

Tactics 75

Tactics B2B Marketing Webinar Metrics Marketing & Strategy 75

Marketing Insider Group

APRIL 6, 2021

Another idea is to have a live chat functionality on your website or an online portal where your team can answer questions and address concerns promptly. You could host a contest on social media or share a news report on a current event. You could also send a series of videos that walks them through the setup process step by step.

Top of Funnel 336

Top of Funnel Work Management Marketing Management Content Marketing 336

Zoominfo

FEBRUARY 3, 2022

According to the Havas’ Meaningful Brands Report , a survey of 395,000 consumers found that 75% of brands could disappear and be easily replaced. These options give your customers the freedom to learn at their own pace, along with an easy self-service portal if future problems arise.

Zoominfo 100

Zoominfo Customer Satisfaction Paid Search Agency Loyalty 100

Contify

OCTOBER 21, 2020

Contify’s competitive intelligence solution automates intelligence reports for a competitive intelligence company. Create a customized weekly intelligence report with actionable business insights. Competitive intelligence companies excel in primary research and have a close relationship with their clients.

Process 52

Process Paid Search Agency Companies Aggregators 52

Sana Commerce

AUGUST 3, 2022

According to 2021 research, 53% of U.S. shoppers reported that they will likely continue to use online grocery pickup or delivery, a trend that was previously accelerated by COVID-19 concerns and is now motivated by consumers’ desire for convenience. Top trends in the food and beverage industry in 2022 and beyond.

Trends 69

Trends Amazon Privacy Policies Marketing Management 69

ClickZ

SEPTEMBER 10, 2020

Harvard Business Review reported a drastic increase in the number of chief data officers, climbing from 12% in 2012 to 68% in 2018, citing data from NewVantage Partners. The launch of Quintesse in March 2020 jumpstarted the “adtech renaissance,” as Forbes reported.

Advertising Agencies 119

Advertising Agencies Privacy Branding Brand Identity 119

Cintell

MARCH 31, 2020

Companies that provide great customer experiences report high customer satisfaction and referral rates. According to this report , a mere 5% increase in customer retention can actually lead to a profit of around 25%, thereby highlighting the importance of customer loyalty. Research the strategies being used by your competitors.

Marketing AI 100

Marketing AI Ideal Customer Profiles Word of Mouth Customer Satisfaction 100

TrustRadius Marketing

APRIL 29, 2022

You can easily build customer and community portals with ready to go templates as well. Cusotmer Community Plus is an upgrade for those that want to have selective permissions and custom reports and dashboards. Customer portals and employee portals. This is a great plan for a small business new to DXP solutions.

Digital Experience Platform 52

Digital Experience Platform Pricing Price CMS Development 52

SalesIntel

MARCH 26, 2022

The report shows that 25% of B2B businesses are currently using intent data , while another 35% are preparing to use it within a year. Research shows that in 70% of cases , companies prefer a salesperson for offering the business who communicates with them first. Independent Websites or Portals. Lead Scoring. Publisher Co-Ops.

Intent Data 52

Intent Data Ideal Customer Profiles Intent Lead Ranking 52

Conductor

FEBRUARY 10, 2021

That is why we’re excited to declare that Conductor is the first enterprise platform in the market to support both keyword tracking and keyword research for the Yandex search engine. year over year, according to the company’s latest financial results report. The First Enterprise SEO Solution for Yandex Keyword Research and Tracking.

SEO 52

SEO Paid Search Agency Keywords eCommerce 52

SmartBug Media

AUGUST 31, 2021

If you search “Prospects” in the top right search bar of your HubSpot portal, you can see the companies that have recently visited your website. In addition, you can receive an email report (daily/revisit) sent to you by going to Settings > Notifications > Website Visits > Prospects. Do I have intent data (i.e.,

Budget Programs 87

Budget Programs Tools Hubspot Lead Ranking 87

SalesIntel

OCTOBER 20, 2021

They go online, research, seek answers, and learn about tips, tricks, and products. According to studies, 89% of consumers undertake independent online research before making a B2B purchase; the good news for you is that the research that the majority of people are currently doing can help you uncover fresh, qualified leads.

Buyer Intent 93

Buyer Intent Intent Data Intent Ideal Customer Profiles 93