Expert insights. Personalized for you.
This week we want to highlight one of our favorite resources: the SnapApp Knowledge Base. Thus, we do our best to ensure the Knowledge Base is your go-to spot for help. Where’s this knowledge? What are the sections of the Knowledge Base? MORE
Email Deliverability Knowledge BaseGmail (and other similarly configured email providers) will no longer be accepting messages where the From domain is a Gmail address and the message originates from a non-approved Gmail mail domain server/service (which includes email marketing services like ContentMX). This is a security measure they have implemented to help reduce potential address spoofing of their mail domains. MORE
You also have access to your YouTube channel subscriber base growth displayed as Followers in the Analytics. If you want to learn more about our YouTube integration, feel free to contact us or visit our knowledge base. MORE
A great way to make information readily available to all of your customer service representatives is to use a knowledge base software such as the one offered by Kayako. However, you might be wondering what a knowledge base software is in the first place. MORE
Knowledge Base Using the PlatformWhen you connect to a Facebook page, you will need to connect through a personal Facebook profile that has the rights to administer that page. Connecting through a personal profile is required because Facebook does not provide any other way to manage pages. So do not be concerned about using your personal profile. Once the connection is made, content will only be posted to the specified page and not to your profile. MORE
A knowledge base system is a valuable solution that can bring many benefits to an organization. No matter if you are looking to improve your business internally, or provide information externally (to your customers), or both, a knowledge base can effectively handle all such tasks. MORE
Knowledge Base Using the PlatformIf you have confirmed that you have admin access to a Facebook page, but it is still not being listed as an available page when making a Facebook Network connection, this problem may be related to Granular permission as described here: [link]. People can grant app permissions for Pages and business assets they manage at the individual level. MORE
Knowledge BaseCurrently requests from our application servers will come from one of the following two IP addresses: 104.130.134.52 104.130.134.136. In some cases, firewalls will limit administrative requests made to WordPress to a specific set of IP addresses. If this is the case, you may see an error with the words “403 Forbidden” appear when you try to validate your WordPress connection. MORE
Email Deliverability Knowledge BaseOne of the ways spam filtering systems determine if an email is spam is to check the email header to see if the server sending the email is an authorized sender. MORE
Knowledge Base Using the PlatformContent is set to appear on your microsite when it is posted to one of your networks (Facebook, LinkedIn, etc.). Edit one of your network connections and locate the option labeled “ Display on Microsite” Set this option to “Yes, show items in this network on the microsite” To publish information to your website, you have a few options: Publish to Your Blog. MORE
Knowledge Base Using the PlatformThe automatic posting feature uses a posting schedule which you can adjust. This posting schedule is used by the Schedule Automatically option at the bottom of the Item Entry page, and the Auto Post setting. This schedule indicates which days and which time slots during these days will be used to determine the next posting time. MORE
Knowledge Base Using the PlatformA New Look and Feel. The platform has been updated to include some interface improvements that will serve both experienced and novice users. All of the same functionality remains, it’s just easier to access. MORE
A knowledge base is a tool that every company should rely on, as it easily improves customer support, collaboration, knowledge-sharing, and workflow within a company. Let’s take a look at some knowledge base basics and how it can help you stay ahead of the competition. MORE
They have a great knowledge base, and they try to tackle every single question a customer might have. Besides the knowledge base, Mailchimp offers support via email and chat, although the chat support is limited to business hours. MORE
Knowledge Base Using the PlatformThe Browse button is used for selecting and uploading images from your computer. It uses Adobe Flash to quickly and efficiently transfer images. This button should appear when you click to Upload an image. In some cases, the Browse button will not appear. This is usually the case when the web browser has disabled Adobe Flash from running. It is easy to enable Adobe Flash using instructions provided by Adobe. MORE
The post All The Tools You Need to Create a Comprehensive Knowledge Base for Your Site appeared first on BuzzSumo MORE
At the end of the lottery, partners will be grouped into three tiers based on the points they earned during the lottery period. Knowledge BaseLeap into 2020 Lottery. We are excited to launch “Leap into 2020,” one of many incentive programs to come. Accelerate your PartnerOn activity for a chance to win a $500, $200, or $100 gift card at the end of the lottery period, February 1, 2020 through April 1, 2020! Lottery Rules. MORE
Even as we speak, smart technology is reshaping the way we live and work–with appliances, gadgets, and gizmos being omnipresent, a basic kind of technical knowledge is mandatory. When it comes to managing technical knowledge, they are extremely helpful. MORE
There are a few important similarities between knowledge management and social media. Knowledge management is what your company, or what your superiors want you to know, based on what they deem is crucial for your work. MORE
Knowledge Base Using the PlatformTo connect to a Facebook Page you need to be an Administrator for the company Facebook page. To confirm that you are an Admin on your company’s Facebook page, log into your personal Facebook account look under Pages (on the left sidebar). Look for the Your Pages section which can also be found here: [link]. If you are an Admin, your company’s Facebook page will appear in this list. MORE
New Knowledge Base. As our user base grew (exponentially) this past year, the need for a more organized, robust knowledge base became strikingly clear. Just like you, we’ve been stuck inside the past few weeks. MORE
Realizing that user or customer engagement can ensure success, businesses worldwide recognized it as a lucrative opportunity to extend reach and clientele base. Understanding the relevance of knowledge management. The benefits of having a knowledge base are many. MORE
A strong knowledge base tells your customers, your industry, and the search engines that you’re an authority in your field. Keep reading to learn more about what constitutes an effective knowledge base, how it can help your prospects, and your sales team. MORE
Is constructing knowledge based on analysis a work literacy skill? The idea came to me, as I was reading, that I could use the framework presented in the book to help develop analytical skills in my students and to help them to learn to construct knowledge from data by: learning how to collect relevant data. Imagine giving workers this tool in knowledge work. Is constructing knowledge based on analysis a work. Knowledge and Meaning Making. MORE
Valid for Cyber Monday 13) Typito - Typito is a web based drag-and-drop tool to create engaging videos with beautiful typography, images and brand layouts. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. MORE
How To Knowledge Base Using the PlatformTo publish content for display on your Wix website, you must first add the Microsite network to your account. Then, you will post some HTML code to your Wix site that will display the items you post to this Microsite network. MORE
Select the “Use alternate based on a selected user” option and choose ‘ noreply@contentmx.com ’ as the user. It is also common for email to be blocked based on content. Most anti-spam technology has at least one component that reviews the content of the email and rates how spammy it is based on the words it contains. Email Deliverability Knowledge BaseWhy am I not receiving email that I am sending to myself? MORE
How To Knowledge Base Using the PlatformTo publish content for display on your Weebly website, you must first add the Microsite network to your account. Then, you will post some HTML code to your Weebly site that will display the items you post to this Microsite network. MORE
For more assistance in integrating Wealthbox with FMG Suite, please read this article in our Knowledge Base. Successful companies around the globe leverage the power of data by integrating their CRM and marketing tools. MORE
Knowledge Base Using the PlatformSelecting and Downloading Contacts that Have Opted Out (Unsubscribed). Go to the Contacts area and use the Find feature to select only contacts that have opted-out. Then click the Export Selected Contacts button to download these contacts as a CSV file. MORE
For the full requirements list, you can reference the Instagram video upload requirements article on our knowledge base. To learn more about the new Instagram features, please feel free to visit our knowledge base or contact us. MORE
Knowledge Base Using the PlatformYou may discover that when you post a web link to social media sites like Facebook, Twitter and Google+ that the thumbnail and description displayed on these sites is different from the one you specified. This happens because these social media sites (most recently Facebook) are working to combat misleading links and “fake” news. MORE
And it seems that both companies do a great job with their Knowledge Base, so customers can have the information they need, and try to solve the "problem" by themselves. A hint - you have to go to the knowledge base in order to find it. MORE
Knowledge Base Using the PlatformTo connect your account to WordPress, you will need the URL of your website or blog and the username and password of a user that has rights to post new content. Our system looks for a file call xmlrpc.php on your server. If this file is not accessible or cannot be found, the connection will not work. The easiest thing to try, is to enter the URL of your website. The system will try to locate the xmlrpc.php file from there. MORE
Knowledge Base Using the PlatformDo you already have an account with ContentMX? If you already have an account, click on the Sign in with Microsoft button. You will be asked to provide your Microsoft login credentials. MORE
You can also find a link to LiveIntent’s Reporting Overview in Knowledge Base here. On Thursday, August 16th, Product Specialist Tyler Mattis hosted a webinar on LiveIntent reporting features, including new reporting navigation, new metrics, and a sneak peek at upcoming features. Below is a recording of the webinar, including a platform demo. If you have any further questions, please reach out to your account team or Contact Us here. MORE
Knowledge Base Related Topics Biznology
NOVEMBER 17, 2016
A knowledge base is a tool that every company should rely on, as it easily improves customer support, collaboration, knowledge-sharing, and workflow within a company. Let’s take a look at some knowledge base basics and how it can help you stay ahead of the competition.
Hatchbuck
FEBRUARY 6, 2020
A strong knowledge base tells your customers, your industry, and the search engines that you’re an authority in your field. Keep reading to learn more about what constitutes an effective knowledge base, how it can help your prospects, and your sales team.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Biznology
OCTOBER 22, 2018
A knowledge base system is a valuable solution that can bring many benefits to an organization. No matter if you are looking to improve your business internally, or provide information externally (to your customers), or both, a knowledge base can effectively handle all such tasks.
BuzzSumo
OCTOBER 21, 2019
The post All The Tools You Need to Create a Comprehensive Knowledge Base for Your Site appeared first on BuzzSumo
Advertisement
After onboarding, most SaaS customers have to find their own way to success. This ebook by Influitive is a compilation of some of the best examples of programs designed to drive customer retention and advocacy, with examples from some of the world’s largest and most innovative SaaS vendors.
Altitude Branding
NOVEMBER 13, 2018
A great way to make information readily available to all of your customer service representatives is to use a knowledge base software such as the one offered by Kayako. However, you might be wondering what a knowledge base software is in the first place.
|
Biznology
MAY 25, 2017
There are a few important similarities between knowledge management and social media. Knowledge management is what your company, or what your superiors want you to know, based on what they deem is crucial for your work.
Biznology
FEBRUARY 20, 2017
Realizing that user or customer engagement can ensure success, businesses worldwide recognized it as a lucrative opportunity to extend reach and clientele base. Understanding the relevance of knowledge management. The benefits of having a knowledge base are many.
Buzz Marketing for Technology
JULY 16, 2008
Is constructing knowledge based on analysis a work literacy skill? The idea came to me, as I was reading, that I could use the framework presented in the book to help develop analytical skills in my students and to help them to learn to construct knowledge from data by: learning how to collect relevant data. Imagine giving workers this tool in knowledge work. Is constructing knowledge based on analysis a work. Knowledge and Meaning Making.
Biznology
FEBRUARY 8, 2017
Even as we speak, smart technology is reshaping the way we live and work–with appliances, gadgets, and gizmos being omnipresent, a basic kind of technical knowledge is mandatory. When it comes to managing technical knowledge, they are extremely helpful.
ContentMX
AUGUST 15, 2019
How To Knowledge Base Using the PlatformTo publish content for display on your Weebly website, you must first add the Microsite network to your account. Then, you will post some HTML code to your Weebly site that will display the items you post to this Microsite network.
|
ContentMX
MAY 14, 2019
Knowledge Base Using the PlatformContent is set to appear on your microsite when it is posted to one of your networks (Facebook, LinkedIn, etc.). Edit one of your network connections and locate the option labeled “ Display on Microsite” Set this option to “Yes, show items in this network on the microsite” To publish information to your website, you have a few options: Publish to Your Blog.
ContentMX
AUGUST 15, 2019
How To Knowledge Base Using the PlatformTo publish content for display on your Wix website, you must first add the Microsite network to your account. Then, you will post some HTML code to your Wix site that will display the items you post to this Microsite network.
ContentMX
AUGUST 31, 2019
Email Deliverability Knowledge BaseOne of the ways spam filtering systems determine if an email is spam is to check the email header to see if the server sending the email is an authorized sender.
ContentMX
MAY 16, 2019
Email Deliverability Knowledge BaseGmail (and other similarly configured email providers) will no longer be accepting messages where the From domain is a Gmail address and the message originates from a non-approved Gmail mail domain server/service (which includes email marketing services like ContentMX). This is a security measure they have implemented to help reduce potential address spoofing of their mail domains.
ContentMX
JANUARY 31, 2020
At the end of the lottery, partners will be grouped into three tiers based on the points they earned during the lottery period. Knowledge BaseLeap into 2020 Lottery. We are excited to launch “Leap into 2020,” one of many incentive programs to come. Accelerate your PartnerOn activity for a chance to win a $500, $200, or $100 gift card at the end of the lottery period, February 1, 2020 through April 1, 2020! Lottery Rules.
ContentMX
OCTOBER 9, 2018
Knowledge Base Using the PlatformDo you already have an account with ContentMX? If you already have an account, click on the Sign in with Microsoft button. You will be asked to provide your Microsoft login credentials.
ContentMX
MARCH 20, 2018
Knowledge Base Using the PlatformThis video demonstrates how to connect your account to Hubspot so that you can send your content to your mailing list.
ContentMX
FEBRUARY 11, 2019
Knowledge Base Using the PlatformIf you have confirmed that you have admin access to a Facebook page, but it is still not being listed as an available page when making a Facebook Network connection, this problem may be related to Granular permission as described here: [link]. People can grant app permissions for Pages and business assets they manage at the individual level.
ContentMX
FEBRUARY 8, 2017
Knowledge Base Using the PlatformSelecting and Downloading Contacts that Have Opted Out (Unsubscribed). Go to the Contacts area and use the Find feature to select only contacts that have opted-out. Then click the Export Selected Contacts button to download these contacts as a CSV file.
ContentMX
SEPTEMBER 13, 2018
Knowledge Base Using the PlatformThe automatic posting feature uses a posting schedule which you can adjust. This posting schedule is used by the Schedule Automatically option at the bottom of the Item Entry page, and the Auto Post setting. This schedule indicates which days and which time slots during these days will be used to determine the next posting time.
ContentMX
APRIL 10, 2018
Knowledge Base Using the PlatformTo connect to a Facebook Page you need to be an Administrator for the company Facebook page. To confirm that you are an Admin on your company’s Facebook page, log into your personal Facebook account look under Pages (on the left sidebar). Look for the Your Pages section which can also be found here: [link]. If you are an Admin, your company’s Facebook page will appear in this list.
ContentMX
AUGUST 13, 2018
Knowledge Base Using the PlatformTo connect your account to WordPress, you will need the URL of your website or blog and the username and password of a user that has rights to post new content. Our system looks for a file call xmlrpc.php on your server. If this file is not accessible or cannot be found, the connection will not work. The easiest thing to try, is to enter the URL of your website. The system will try to locate the xmlrpc.php file from there.
ContentMX
FEBRUARY 2, 2017
Knowledge Base Using the PlatformA New Look and Feel. The platform has been updated to include some interface improvements that will serve both experienced and novice users. All of the same functionality remains, it’s just easier to access.
ContentMX
JULY 17, 2017
Knowledge BaseCurrently requests from our application servers will come from one of the following two IP addresses: 104.130.134.52 104.130.134.136. In some cases, firewalls will limit administrative requests made to WordPress to a specific set of IP addresses. If this is the case, you may see an error with the words “403 Forbidden” appear when you try to validate your WordPress connection.
ContentMX
JUNE 15, 2017
Knowledge Base Using the PlatformThe Browse button is used for selecting and uploading images from your computer. It uses Adobe Flash to quickly and efficiently transfer images. This button should appear when you click to Upload an image. In some cases, the Browse button will not appear. This is usually the case when the web browser has disabled Adobe Flash from running. It is easy to enable Adobe Flash using instructions provided by Adobe.
ContentMX
AUGUST 8, 2017
Knowledge Base Using the PlatformWhen you connect to a Facebook page, you will need to connect through a personal Facebook profile that has the rights to administer that page. Connecting through a personal profile is required because Facebook does not provide any other way to manage pages. So do not be concerned about using your personal profile. Once the connection is made, content will only be posted to the specified page and not to your profile.
ContentMX
APRIL 15, 2018
Select the “Use alternate based on a selected user” option and choose ‘ noreply@contentmx.com ’ as the user. It is also common for email to be blocked based on content. Most anti-spam technology has at least one component that reviews the content of the email and rates how spammy it is based on the words it contains. Email Deliverability Knowledge BaseWhy am I not receiving email that I am sending to myself?
ContentMX
AUGUST 8, 2017
Knowledge Base Using the PlatformYou may discover that when you post a web link to social media sites like Facebook, Twitter and Google+ that the thumbnail and description displayed on these sites is different from the one you specified. This happens because these social media sites (most recently Facebook) are working to combat misleading links and “fake” news.
Oktopost
APRIL 16, 2019
For the full requirements list, you can reference the Instagram video upload requirements article on our knowledge base. To learn more about the new Instagram features, please feel free to visit our knowledge base or contact us.
SendX
NOVEMBER 20, 2018
Valid for Cyber Monday 13) Typito - Typito is a web based drag-and-drop tool to create engaging videos with beautiful typography, images and brand layouts. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease.
Oktopost
MARCH 11, 2020
You also have access to your YouTube channel subscriber base growth displayed as Followers in the Analytics. If you want to learn more about our YouTube integration, feel free to contact us or visit our knowledge base.
Liveintent
AUGUST 22, 2018
You can also find a link to LiveIntent’s Reporting Overview in Knowledge Base here. On Thursday, August 16th, Product Specialist Tyler Mattis hosted a webinar on LiveIntent reporting features, including new reporting navigation, new metrics, and a sneak peek at upcoming features. Below is a recording of the webinar, including a platform demo. If you have any further questions, please reach out to your account team or Contact Us here.
nDash
MARCH 30, 2020
New Knowledge Base. As our user base grew (exponentially) this past year, the need for a more organized, robust knowledge base became strikingly clear. Just like you, we’ve been stuck inside the past few weeks.
SendX
OCTOBER 16, 2019
They have a great knowledge base, and they try to tackle every single question a customer might have. Besides the knowledge base, Mailchimp offers support via email and chat, although the chat support is limited to business hours.
SendX
OCTOBER 11, 2019
And it seems that both companies do a great job with their Knowledge Base, so customers can have the information they need, and try to solve the "problem" by themselves. A hint - you have to go to the knowledge base in order to find it.
FMG Suite
FEBRUARY 13, 2020
For more assistance in integrating Wealthbox with FMG Suite, please read this article in our Knowledge Base. Successful companies around the globe leverage the power of data by integrating their CRM and marketing tools.
62 
Let's personalize your content