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HG Use Case: Cloud Services Opportunity

HG Data

cloud services opportunity in the finance and insurance sector. The post HG Use Case: Cloud Services Opportunity appeared first on HG Insights. HG Learning Zone Latest Posts Use Cases Adrian Escobar cloud services

Case 70
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How to Use Big Data to Improve Customer Service

Biznology

Quality customer service focuses on providing exceptional customer experiences. To dramatically improve the effectiveness of your customer service, you need to collect customer data and act on it. A CRM system helps you close the customer service gap.

Service 166
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The Value of Managed Services

Engagio

In this interview, Melissa Cornett discusses Demandbase Managed Services and how it can act as an extension of your team. The post The Value of Managed Services appeared first on Demandbase

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Differentiated Marketing for Professional Services

Hinge Marketing

What is the best way to grow your professional services firm? For many professional services firms the answer is neither. The first service is tax filings, which they market with an undifferentiated approach. They bill hourly for this service.

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Lynnette Khalfani-Cox, The Money Coach, is here to give you insights into the consumer mindset along with proven strategies for nurturing trust and client-building in underserved markets.

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Managed service vs. self service programmatic advertising

Choozle

Two of the most widely-used options for running digital advertising campaigns through a programmatic platform are self serve and managed service. Ready to take the leap into self-service programmatic advertising, or is managed service more your speed?

Service 57
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Top 10 Email Marketing Tips for Financial Services

SendX

Source: Freepik Is email marketing actually useful for financial services? Build Customers at All Levels Customers have varying levels of knowledge about your products, services, and business. The answer is a resounding yes.

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3 Benefits of Using SMS Marketing for Financial Services

ClickDimensions

SMS marketing is now one of the most personal marketing communication channels across the globe spanning almost every industry imaginable, including financial services. Products sms marketing text marketing financial services

SMS 55
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Secure Video Sharing for Financial Services

Vidyard

Financial services is an industry built on trust. But using video in the financial services industry requires certain checks and balances, like making sure that you’re using an enterprise video platform that provides secure video sharing. Blog Financial Services

Service 90
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Best Email Marketing Tools and Services

Anyword Community

There are many email services on the market, but it can feel overwhelming trying to navigate picking the perfect one by yourself. Email marketing is an extremely valuable asset for any business. We’re here to make this process a lot simpler for you

Service 108
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Why Conversational AI Is Key to Customer Service in the Customer Experience Era

In today’s hyper-competitive market, every business must become a customer experience-first business. Customer satisfaction has become more important than price or any individual feature. Read the new Tractica white paper to learn how important conversational AI is to your CX strategy.

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8 Signs You Need an Agency’s Digital Marketing Services

Marketing Insider Group

If you answered yes to any of these questions, it might be time for your company to hire an outside digital marketing service. We just need to rethink our plan,” or “My company doesn’t have enough in the budget for a digital marketing service.”.

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The Power of Content Marketing for IT Services

Marketing Insider Group

Technology and the services that connect them all have seen massive growth in the past few years. Content marketing emerged early on as a driver of technology and IT Service company marketing strategies. HOW to Build Your Content Marketing Strategy for IT Services.

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The Secrets to Virtual Selling for Financial Services

Vidyard

Financial services is an industry that’s on the brink of a new day. From customer service to new client contracts, everything is going digital—even selling. The financial services industry is recognizing a digital change that clients have wanted for a long time.

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Marketing Engineering Services with Content

Industrial Marketing Today

Marketing engineering services is very different from marketing industrial products. The final deliverable in engineering services may be a written report but it is still not the same as selling a motor or a pump. I have run across […] The post Marketing Engineering Services with Content by Achinta Mitra appeared first on Industrial Marketing Today. Content Marketing Inbound Marketing Engineering services Industrial Marketing

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Put Your Data to Work: The Complete Playbook

Turn your data into a competitive advantage. This playbook contains: Exclusive stats, research & insights on how the pandemic affected businesses. A comprehensive “Request For Proposal” (RFP) checklist and an interactive quiz to test your data knowledge.

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How to Create a Big Data Customer Service Strategy

Televerde

Most customers will remain loyal to your business if they have a positive customer service experience. Big data in customer service will help you retain your loyal customers, attract new customers, and offer a better experience than your competitors.

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A snapshot of the email service provider landscape

Litmus

While there are clear market share leaders in the email service provider (ESP) and marketing automation platform (MAP) industry, brands still have a long list to choose from. Litmus works alongside any email service provider and is proudly ESP-agnostic.

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Brand Building for Professional Services Firms

Hinge Marketing

In this post we’ll explore that promise and explain how to go about building your professional services firm’s brand, step by step. Download the Brand Building Guide for Professional Services. Some believe that professional services are inherently local.

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19 Profitable Lessons from High-Converting Service Pages

DivvyHQ

If you're a product company that also offers services, hopefully you're promoting them on your website. If you can relate, check out this instructional (and perhaps profitable) guide to creating high-converting service pages.

Service 101
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Best Practices for Selling to Government Agencies

The US government spends over $235 billion on goods and services each year. Because of this, selling your product or service to a government agency can be a great way to increase profits. Download this eBook to discover a list of best practices for selling to government agencies, and tips on how to increase your chances of success.

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Digital Marketing Transformation for the Professional Services

Hinge Marketing

Professional services and other knowledge driven firms must be visible where their target clients are looking for insight and help. Download The Digital Transformation Imperative: A Research Report for Professional Services Firms. This is where many professional service firms stumble.

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Making an Impact Through Service

The Mx Group

Company Culture

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How To Choose Among the Best Email Service Providers?

Lake B2B

Investing in the right email service provider or ESP is all about the fit. Email marketing is only […] The post How To Choose Among the Best Email Service Providers? Marketing email automation Email marketing email service provider

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Infrastructure as a Service for Small Businesses

TrustRadius Marketing

These infrastructure solutions can run apps, websites, and other digital services. For more information about what IaaS is, check out our blog post “ What is Infrastructure as a Service ”! Click here to read “What is Infrastructure as a Service?”

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Using Connected Device Data to Improve Sales

Speaker: Charlie Isaacs, CTO for Customer Connection at Salesforce

Now that you've figured out how to connect your products and devices to the cloud, how do you prove that your investment will pay off? Discover the power of Smart CRM, and find out how companies are leveraging the best ideas from Software as a Service to provide Customer Experience as a Service.

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How to Improve the Customer Service Call Center Experience

Televerde

When interacting with customers, an agent’s job is filled with dozens of conflicting “must-dos” that ensure they offer the best customer service call center experience. How a Great Customer Service Call Center Experience Boosts Your Sales.

Service 91
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7 Must-Have Qualities of a Stellar Customer Service Rep

Benchmark Email

Customer service is a critical part of your small business. Your customer service team will ultimately be the face of your company and the main point of human contact with your customers. Based on this, it’s incredibly important to hire the right people for the job.

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4 Ways to Make B2B Customer Service Better

Industrial Marketer

Great customer service is important whether you’re running a B2C or a B2B company. B2C companies offer products and services directly to consumers, Read more » The post 4 Ways to Make B2B Customer Service Better appeared first on Industrial Marketer.

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How to deliver better customer service with agent-first training

Seismic

Customer service leaders are facing a complex set of challenges. Add growing call volumes, customer preferences, and economic uncertainty to the mix, and it’s easy to see why it’s such a pivotal time for customer service teams. This starts with customer service training and coaching.

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Changes in Consumer Habits: Looking Back Over the Last 12 Months for Restaurants

This large-scale North American survey explores changes in expectations over the last year. You’ll learn what consumers expect from restaurants and food service establishments, how habits are solidifying, and where to focus efforts to drive the greatest impact.

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How Marketers Can Differentiate Their Products Or Service

Marketing Insider Group

In an ambitious marketing world, it is important for businesses to learn how to differentiate their products and services in order to effectively engage and retain customers. Consumers no longer just care about the brand, product or service they are buying.

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How to Turn Your Customer Service into a Content Powerhouse

DivvyHQ

Customer service data (or the systems that house that data) is often an untapped treasure trove of content ideas. In many organizations, marketers often don't have direct interactions with customers and miss out on all the juicy feedback and interesting stories. But the data is there.

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The importance of a good hosting service

RockContent

When creating a website or blog, one of the most recurring questions is related to the importance of a good hosting service. What are the advantages of a good hosting service? After all, it is a more affordable service with varied resources available.

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Visual Data Media Services Poised for Next Phase of Growth

Biznology

Visual Data Media Services , a leading entertainment services company, will partner with Endeavour Capital , a mid-market investment firm, to support Visual Data’s next phase of growth. Visual Data Media Services is a JEM client.

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Three Simple Ways To Increase ROI From Your Current Sales Process Immediately!

Speaker: Donald Kelly, Founder & Chief Sales Evangelist at The Sales Evangelist LLC

The average B2B sales cycle can take anywhere from 3 to 9 months to close, depending on the complexity of the product or service being sold. How in the world are you supposed to survive as a seller? How can any company truly thrive? It seems impossible. but is it? Join Donald Kelly, The Sales Evangelist, Founder and CEO of The Sales Evangelist Sales Training Firm, as he shares how B2B sellers can shorten their sales cycle, generate more revenue, and get more ROI from their current sales process.

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Differentiating Your Wealth Management Services

Blue Flame Thinking

The post Differentiating Your Wealth Management Services appeared first on Blue Flame Thinking. How to Stand Out in a Crowded Marketplace. We have great respect for our wealth management clients.

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Why a Weekly Content Service Helps eCommerce Brands Attract More Customers

Marketing Insider Group

It’s why a copywriting service for eCommerce retailers has become such a popular option. In this article, we’ll cover why a consistent content marketing service for eCommerce retailers is such a game changer, plus 8 specific services you can expect to receive from a quality content agency.

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#MxImpact: Day of Service

The Mx Group

Company Culture

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The Top 4 Ways Managed Services Can Benefit Marketers

ClickDimensions

Managed marketing services can help marketers overcome challenges and realize significant benefits. With managed services, marketing teams can execute on their marketing strategy more efficiently and effectively while also having the capacity to try new things.

Service 91
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4 Steps to Developing Your Customer Care Strategy

The quality of a customer care strategy can make or break a company, but simply resolving a customer service issue or complaint is no longer enough. Learn the 4 steps that address the major points you need to consider when building a customer care roadmap.