Marketing Engineering Services with Content
Industrial Marketing Today
FEBRUARY 8, 2016
Marketing engineering services is very different from marketing industrial products. The final deliverable in engineering services may be a written report but it is still not the same as selling a motor or a pump.
The Future of Financial Services Marketing
MARCH 8, 2017
Exciting things are happening in the world of financial services marketing. We joined many top brands at the 2017 LIMRA Distribution Conference for Financial Services last week and discussed some of the most modern trends facing the industry. Opportunities ahead.
The Great Social Customer Service Race [INFOGRAPHIC]
DECEMBER 18, 2012
The Great Social Customer Service Race" was created to evaluate how efficiently the nation's top brands provide consumer support on Twitter. How do big brands measure up on social media?
The Five Best Infographic Creation Tools and Services
AUGUST 2, 2016
Here are four of the best such tools…plus services to call on if you have the budget and really want to make sure your infographics look original and great. Infographic Creation Services. 12: The Five Best Infographic Creation Tools and Services.
The Customer Service Arms Race
APRIL 19, 2016
Welcome to the new world of online customer service. At the same time, the meteoric rise of Facebook Messenger, WhatsApp, and other instant messaging services promises a whole new environment and approach to customer service. ” A customer service arms race.
New research explodes the status quo of customer service
grow - Practical Marketing Solutions
FEBRUARY 23, 2016
In this latest edition you’ll hear about two new apps to help you create content, a list of the worst apps in the world (including the Death Simulator), and some radical new insights into customer service best practices. Radical insights into customer service.
The Lesser of Two Customer Service Evils
AUGUST 4, 2016
Which would you rather have: bad service or incompetent service? Customer service guru Shep Hyken recently wrote a great post on the difference between bad and incompetent service. What’s BAD customer service? What’s INCOMPETENT customer service?
Customer Service is a Critical Marketing Attribute
Great B2B Marketing
DECEMBER 3, 2014
However, there was nothing positive about the experience for Marco and it had several negative repercussions that provide some lessons on what not to do from a marketing and customer service perspective. Customer-facing employees, ranging from the corporate receptionist to the restaurant hostess to the gondola operator, need to have a spirit of service and friendliness. The most important point is that customer service strongly impacts your marketing.
Seven ways to turn email into a customer services opportunity
JUNE 23, 2015
The post Seven ways to turn email into a customer services opportunity appeared first on Connecting Element. Blog Customer service email email customer service email marketing strategy online customer service
The Importance of Ongoing SEO Services in 2017
MARCH 15, 2017
SEO Checklist Before Ongoing Services. Ongoing SEO Service Results. We are currently providing an ongoing SEO service for a client who will remain nameless for the sake of this post. The post The Importance of Ongoing SEO Services in 2017 appeared first on Haley Marketing Group.
Want to Up Your Customer Service Game? 11 Stats You Need to Know
NOVEMBER 12, 2015
Ready to really improve your customer service game? These stats paint a clear picture of what it takes to win on the service front – and how valuable true service excellence is to your staffing or recruiting firm: The post Want to Up Your Customer Service Game?
5 Easy Ways to Ignite Your Customer Service
SEPTEMBER 25, 2014
Think about your contact management system (if you have one), your e-commerce service, or even your email marketing company. I was just at a hotel where I received amazing service. B2B companies can give services away for a day.
Communist Customer Service: 3 Lessons I Learned on My Vacation.
grow - Practical Marketing Solutions
JULY 15, 2015
Which meant no competition, and thus no need to innovate or provide customer service. We approached a family-run bicycle rental service and wanted to rent bikes. ” Yep, there’s that world-famous East German customer service.
Salesfusion Launches Email Deliverability Monitoring Service for SMB Marketers
NOVEMBER 24, 2014
The post Salesfusion Launches Email Deliverability Monitoring Service for SMB Marketers appeared first on Salesfusion. Email Marketing News B2B Marketing email deliverability
3 Branded B2B News Services That Get It Right
MAY 13, 2016
Most content marketing is currently delivered piecemeal in the form of white papers, e-books, webcasts and the like. While there’s nothing wrong with that, drive-by customers are hard to engage in conversation.
How You Can Benefit from Online Lead Generation Services
APRIL 13, 2017
If you are looking for resources to increase the online sales of your products and services, then hiring the services of a company who specializes in lead generation can prove to be beneficial in many ways.
A Service-Based Business’s Guide to Email Marketing
MARCH 2, 2015
Service-based businesses like computer repair shops, staffing agencies, cleaning services, marketing companies, e-commerce businesses and a whole host of others use email marketing to promote their business. Reminder of services.
Buy domain names for all your pages, products, and services
FEBRUARY 21, 2017
The post Buy domain names for all your pages, products, and services appeared first on Biznology. Infomercials and commercials have become smart. They’ve always given viewers unique promo codes 800-numbers, and “tell the operator you saw us on WXYZ.”
4 Emails Your Service-Based Business Should Send
NOVEMBER 24, 2014
Whether you’re a fitness coach, a dentist, run a plumbing company or a computer repair business, as a service-based business, your email marketing needs and desired outcomes may not exactly fit that of a retailer.
SAS by the Sip: SAS Viya Offers Open APIs to Individual Services in the Cloud
Customer Experience Matrix
APRIL 21, 2016
In recent years, much of the software industry has adopted a subscription model under the label of “Software as a Service” (SaaS). More exciting than the cloud deployment (which SAS had previously offered for SAS 9), Viya will be accessible through open APIs and scripting languages including Python, Java, and Lua, and – gasp – some components will be offered as on-demand services. analytics as a service customer intelligence martech open systems SaaS sas
Predictive Customer Service is the Future of Shock and Awe
It's All About Revenue
APRIL 20, 2016
Customer service is the new marketing, and being good at it requires knowing how to hug your haters. Armed with only a tablet computer and a smartphone, she completely changed customer service from reactive to proactive.
Public Service Announcement: Field Events Aren’t Dead
Modern B2B Marketing
APRIL 12, 2017
Author: Stacey Thornberry So, this isn’t your typical feel-good public service announcement (PSA) about the importance of education or not smoking , but nonetheless, it is an important topic for marketers.
Brightfunnel Gives B2B Marketers Self-Service Revenue Attribution
Customer Experience Matrix
DECEMBER 22, 2015
Marketing without revenue attribution is like playing golf without keeping score: it might be fun but you can’t tell whether you’re doing a good job. But while keeping score in golf is simple, figuring out the impact of marketing programs is quite tough.
5 Terrific Tips for Stellar Holiday Service on Social Media
NOVEMBER 18, 2014
Now, more and more customers are turning to social media to get both gift ideas and real-time customer service. Most small businesses and non-profits have caught on to this trend and share gift guides, mention upcoming sales or specials services, and/or provide year-end donation suggestions.
Are All Email Unsubscribe Services Created Equal?
It's All About Revenue
FEBRUARY 3, 2016
I am sure that from time to time, all of us have been tempted to try out one of the many “unsubscribe” services out there, in a desperate attempt to get a handle on our out of control Inboxes. There are several of these services that float around out there.
Social networking services should be facilitated not controlled
JUNE 24, 2014
and platform-based Social Network Service (SNS); namely, her belief that communities need to grow organically and not be rigid, planned, communities: more like London than Paris. The post Social networking services should be facilitated not controlled appeared first on Biznology.
5 Tips to Get Social with Your Customer Service
AUGUST 7, 2014
This also means having an active social presence that can help satisfy customer service needs with real-time responses. Most people understand that problems come up, and when you handle it in an open forum, it allows all your customers know that service is your top priority.
Internet of Things services outlook: growth and disruption
NOVEMBER 5, 2016
It’s about achieving goals and companies want to work with service providers in order to succeed in their Internet of Things deployments, especially when they move from pilot projects to scalable projects. The need for services and the […].
Infographic: Top 10 Reasons to Hire a Full-Service Demand Generation Agency
MARCH 24, 2015
Like any “build or buy” decision, whether or not a full-service agency makes sense for your company depends on a myriad of variables – notably budget, of course – but also how the scale of your objectives balances against the breadth of available in-house resources and expertise.
4 Twitter Tools that Help You With Customer Service
JUNE 25, 2015
Twitter has fundamentally changed the way that customer service interactions take place. Here are four interactive tools you can use for customer service purposes on Twitter : Twazzup. The post 4 Twitter Tools that Help You With Customer Service appeared first on VerticalResponse Blog.
Using Content Marketing in the Professional Services Industry
DECEMBER 27, 2016
Your content marketing strategy should be approached a little differently if your business offers professional services, like practicing law, medicine, or performing some form of consulting work. Do not pitch your services, except maybe right near the end.
Customer Service in 2016: More Channels + More Data = Greater Insight
JANUARY 6, 2016
On the other hand, it’s time to predict and prepare for the key trends that will influence your customer service activities in the coming year. Video as a Customer Service and Support Channel. Stay tuned for some related upcoming research in 2016 to learn how video might affect your customer service programs. The Internet of Things and “Connected” Service. 2016 has begun and that means at least two things for customer care executives.
How Services Firms Grow with Online Marketing (Guest Post)
MAY 14, 2013
A note from Janice: Professional services for activities such as infrastructure assessments, deployment planning, and outsourced IT operations are a significant revenue stream for many technology companies. However, these services aren''t often the focus of guidance for effective marketing.
Government Services Research Released
FEBRUARY 8, 2017
Hi, I’m Liz Harr and for those of you who know Hinge even just a little, you probably know that we regularly conduct research on the professional services marketplace and then release the results of that research. Video Transcription.
Ramp Up Your Customer Service!
DECEMBER 8, 2015
But how do you keep up with the service needs of your business when you're already trying as hard as you can? At Haley Marketing, we pride ourselves on consistently delivering shareworthy customer service. Tips to ROCK your customer service (part 2).
Writing Services & Quality Leadership Content for Coaches
Writing on the Web
JULY 23, 2014
Here’s a professional writing service just for you providing leadership articles for your newsletters and blogs. For example, you can get complete services: content, formatting, template design, distribution and database management and save $240 off the annual fee.