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How We Serve Our Customers While Working a 4-Day Work Week

Buffer

As with the rest of the Buffer team, our Advocacy team was thrilled when we first experimented with a four-day work week in May 2020. Unique to this team, though, was a bit of wariness around the success of a four-day work week for a customer-facing team. As a company, Buffer has always had a high bar for customer support.

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Work Blueprints: What They Are and How We Use Them at Buffer

Buffer

Do you ever wish there was a shortcut to better understanding everyone you worked with? At Buffer, we've had assorted documents to communicate work preferences over the years. Earlier this year, we decided it was time to make a simple template that any teammate could copy and reference in one place with work blueprints.

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How we work together with Product Managers Julie Pifer and Scott Luna

Choozle

Working together is a phrase we’ve all heard since our early elementary school days. It’s a critical part of many work cultures and helps move projects forward between specialized teams. What tools can we borrow from product managers? Is this something we should tackle right now? And, how bad even is it?

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National Pet Day: How Our Fur-Babies Are Changing The Way We Work via @sejournal, @Juxtacognition

Search Engine Journal

Fidos, Fifis, and other critters are changing the world for anyone hiring, working, or marketing. The post National Pet Day: How Our Fur-Babies Are Changing The Way We Work appeared first on Search Engine Journal. Sweatpants aren't the only things appearing in workplaces.

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From Lagging to Lightspeed: AI for Project Managers

Speaker: Scott Middleton, CEO of Terem Technologies, with Kristian Truelsen and Kuleen Mehta of Wrike

Productivity would soar, creativity would flourish, and project teams could focus on working together, not working on the tech. Thanks to AI's emerging role in project management, we can finally restructure our teams to achieve more. Join our panel of thought leaders to learn where AI is taking us and how to get there.

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The Backend Guild: How Collaboration Changed the Way We Work

Outbrain

To make sure this won’t happen here at Outbrain, we have several employee groups focusing on critical aspects of who we are: from inspirational topics such as Women’s Empowerment and sustainability, to sharing creative ideas and content for product improvement, and more. We lean on each other, and help one another develop and grow.

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Ad Tags: Why Do We Need Them and How Do They Work?

Smartyads

But how exactly can a small piece of code play such an important. Ad tags are often mentioned in the context of the digital advertising industry. That is because they are, in fact, the core elements of the media-buying process and are useful for both publishers, advertisers, and ad networks.

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Boost Team Engagement with Agile

Speaker: Anthony Crain, Agile Transformation Consultant at cPrime, and Zach Wolfe, Enterprise Customer Success Manager at Wrike

However, as many project managers have discovered, agile can work in non-technical teams as well. But how about managing both? How do we bridge the gap between technical and non-technical teams to create a holistically agile project? How technology can help keep all communication, meeting notes, etc.

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Essential Guide to Sales Engagement – Overcome the Challenges of Remote Selling

It further works to ensure that these efforts are part of an excellent buying experience that leaves the buyer feeling confident that you are the vendor for them. In this guide, we will show you how to elevate your sellers’ results and provide you with insights and tips that will also benefit the rest of your customer-facing organization.

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Reaching Unreachable Candidates

Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo

We have added 10's of millions of personal emails and mobile records. Watch this On-Demand Webinar today to see how ZoomInfo for Recruiters can work to get you talented candidates results. What is ZoomInfo for Recruiters? Find and connect with the right talent to fill roles fast with these tools: More data!

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Enable Your Teams to Work Their Own Way

Speaker: Kim Wasson, Alexis Barone, and Matt Williams

We must make way for a new perspective on collaboration and leadership--one in which your teams are enabled to work together efficiently and confidently. Different types of teams, their styles, and how to foster their growth. The importance of knowing the individual and how they fit into your team. And much more!

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The Ultimate Guide to Sales Outreach

The art is what you bring to the table—your flair for conversation, your work ethic, your dedication. We bring the science—proven tactics, strategies, and methods that really work. Sales outreach is an art and a science.

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Why Marketers Must Shift Conversations from Replacing Customers to Retaining Customers

Speaker: Ardath Albee, B2B Marketing Strategist and CEO, Marketing Interactions

More and more companies are offering a subscription-based model or shortened contracts, which means marketers and product managers need to change how we think about our relationship to the customer. She’ll show how the focus has moved from funnel to lifecycle, and the new battleground that is lifetime value and retention.

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A New Age of Hybrid Leadership

Speaker: Renee Thomas and Alexis Barone, Wrike Team

There are many myths surrounding the idea of remote work: it will cause laziness, procrastination, ineffective communication, lack of motivation, and employee burnout. Companies can no longer deny the fact that employees can in fact be productive, motivated, and proactive, all while working remotely. How to address employee burnout.

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Best Practices to Boost Marketing Efficiency while Decreasing Cost Per Sale

Speaker: Kristin Hess - Senior Product Marketing Manager, Drift; Will Lyon - Head of Vertical Marketing, 6sense

But while we’ve all been thrust into digital transformation, we haven’t all made the transition efficiently. Now that we know digital selling is the new norm, how can we ensure our website is doing as much of the leg work as possible for us - even in the midst of economic challenges?