How to Use UX Testing to Improve Your Customer Lifetime Value (CLV)
FEBRUARY 3, 2020
According to a survey by Havas , “people wouldn't care if 74% of the brands they use every day just disappeared.” Today's shoppers place a lot more value on customer experience than ever before. They're willing to provide their personal and financial data to companies, but (reasonably) expect a higher quality experience in return. They then move on to converting a new customer. Get A Free Consultation. Eye tracking. A/B testing.