5 Ways Service Businesses Can Use SMS for a Better Customer Experience
MAY 10, 2019
Think that SMS is too invasive to use in your business? Why SMS Messaging for Customer Experience? SMS for Scheduling Confirmation and Appointment Changes. If traffic or another service call causes delays, automatically shoot them an SMS so they have an updated arrival time. Send Exclusive SMS Offers for Ongoing Maintenance. Give Them a Way to Opt-Out of SMS Marketing Messages. Start Sending SMS Messages and Improve Your Customer Experience.