Remove journeys
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Q&A with Alicia Arnold: The MarTech Conference

Martech

One central theme of the MarTech Conference (coming up Tuesday and Wednesday next week) is how to use the amazing array of tools now available, from AI to data analytics, to actually enhance customer experience. Understand how to identify key CDP use cases that will take the customer journey map from illustration to action.

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Q&A with Justin Sharaf: The MarTech Conference

Martech

Justin Sharaf, founder of marketing services and consulting company GIR Consulting, has put together a fantastic panel for the upcoming MarTech Conference. It’s okay if you aren’t far along in your AI journey — you aren’t alone! The post Q&A with Justin Sharaf: The MarTech Conference appeared first on MarTech.

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Building and Optimizing a Stellar Customer Journey

Influitive

We kicked off this year’s Influitive Live 2020 conference with a hot topic: the customer journey. The post Building and Optimizing a Stellar Customer Journey appeared first on Influitive. A company that listens and engages with their customers […]. “A A company that listens and engages with their customers […].

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3 reasons why customer journeys are the key to better experiences and profits

Martech

Organizations that want happier customers should look holistically at the entire customer journey. Here are three big payoffs for organizations that decide to embrace a journey-centric approach. That’s because all the individual actions that customers take are now seen in context within the entire journey. asked de Quintanilha.

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It’s time to unleash your CX activists: The MarTech Conference day two keynote

Martech

.” That’s the most important lesson Len Devanna, VP strategy at Cortico-X, has taken from more than two decades of experience digital strategy, CX and transformative leadership, and it’s the message he delivered on the second morning of The MarTech Conference. ” The first step on the journey is breaking down silos.

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Q&A with David Iscove: The MarTech Conference

Martech

At the MarTech Conference next week, he’ll be sharing a new blueprint for customer experience that he summarizes as: “Always on, always listening.” Register (free) for The MarTech Conference here His session will go live at 2.25pm ET on Tuesday, March 19. A: Absolutely. Get MarTech! In your inbox.

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Interested in speaking at The MarTech Conference in March? Submit your pitch now!

Martech

The MarTech Conference returns online March 28-29, 2023. Equally important: Activating that data to create personalized engagement and construct compelling customer journeys. Equally important: Activating that data to create personalized engagement and construct compelling customer journeys. Get MarTech! In your inbox.