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Navigate Your Path to an AI Future

Salesforce Marketing Cloud

Get the datasheet Cultivate Safety to Drive Employees Introducing AI into an organization requires creating a safe and supportive environment. Building trust within the organization allows individuals to feel secure in their roles and motivates them to explore the potential of AI. Encourage your teams to embrace change and take risks.

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3 Steps to Strategic AI Adoption

Salesforce Marketing Cloud

Let’s dive in and uncover three practical steps to successful AI adoption and implementation , and the importance of using this technology in a way you can trust with AI Cloud. By taking the time to assess readiness, you can address common barriers to successful AI adoption.

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4 Actions For Pharma to Remove Damaging Barriers with Customers

ERDM

Article by Ernan Roman Featured on Pharma-IQ.com Ernan Roman explores recent research showing that pharma and biotech companies make expensive mistakes by neglecting the power and necessity of customer experience strategies. “A Mike Lucero sums it up well, “Trust your customer. A bad customer feeling is like a hole in an airplane.

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The 21st Century CMO and the Future Of Marketing

Biznology

Customer-focused — truly understanding and passionate about the customer, the customer journey and the customer experience and how to continuously improve it. Tech-savvy — in today’s cloud and SaaS-based environment, in many organizations the CMO spends more on technology than the CIO. Empower your CMO to do the job.

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57 Essential Multichannel Marketing Statistics

Zoominfo

Instead, we’re operating in a business environment dictated by the wants and needs of our customers. The modern buyer knows exactly what they want and they expect their buying experience to be seamlessly tailored to their preferences. 45% of consumers believe retailers don’t deliver multichannel experiences fast enough ( source ).

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Generative AI and Security Insights – October in review

Champion Communications

In the face of unforeseen crises, preparation, adaptability, and exceptional service are crucial for hoteliers to overcome challenges and ensure guest return-on-experience. In Hotel Technology News, he emphasises the importance of having an effective system in place to manage bookings and provide full visibility.

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Employees With Disabilities Deserve Better – Here’s What Companies Can Do

Salesforce Marketing Cloud

It wasn’t until I found the disability community that I began to recognize the immense value our collective experiences as employees with disabilities bring to the workforce and how we can shift our work environments to be better for all. That’s why making sure that no one experiences that is a huge motivation for me.