Why Earned Buyer Insights Are Vital to the Future of B2B Marketing
Tony Zambito
FEBRUARY 15, 2022
Earned Buyer Insights Are Critical to Being Relevant to Buyers. At the start of the year, I elaborated on the idea that empathy is derived from a place of deeper understanding. In today’s business climate, the right to gain this deeper understanding must be earned. For leaders, it is easy to say to their teams to have empathy or be empathetic. Without deeper understanding as a foundation, attempts to display empathy will ring hollow with buyers and customers.
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