article thumbnail

Top Customer Retention Strategies for B2B Marketers in 2023

Marketing Insider Group

With 2023 on the horizon, the chatter of a recession, and a marked increase in reports of poor client retention , it’s more important than ever that B2B marketers focus on retaining reliable clients. Here are key customer retention strategies your business should consider for 2023. Making Customer Retention a Priority in 2023.

article thumbnail

2023 Predictions: Experience, Ecommerce and Transformation

Martech

MarTech’s predictions for 2023 continue below. In 2023, companies will use advanced analytics, often powered by AI to scale it, to make better use of their customer data. Economic pressure and increased competition provide the motivation for more automation in customer experience and customer service in 2023.

eCommerce 117
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

2023 Predictions: Retail media networks

Martech

Below are some predictions for where they’re heading in 2023. It’s likely 2023 will see more standardization. I believe 2023 is when action will finally start to be taken.”. A retailer with a large customer base, like Walgreens, has many digital touchpoints and lots of customer data. Retail media networks standardize.

Media 110
article thumbnail

The SMB Landscape for 2023

ClickDimensions

These past few years have led to drastic ups and downs within the SMB world, so let us take a deep dive into some hardcore SMB stats, landscape predictions, and changes in 2023. One of the most significant stats which SMBs should be aware of in 2023, is the growing importance of customer relationships and retention.

SMB 95
article thumbnail

Adobe Marketing Automation Updates 2023 | Research Brief

ANNUITAS

Updated 21 MAR 2023 Adobe Updates Focus on Chat, Event Management and Advanced Analytics Adobe is holding its annual Summit event in Las Vegas this week. Measure now supports data from multi-CRM use cases, more customer data source support, and other buyer touchpoints.

article thumbnail

Ignite USA 2023 — A Glimpse of the Future for B2B Marketers

ANNUITAS

Converged Growth is a new approach to B2B marketing that combines traditional marketing with sales and customer success, orchestrating engagement across pre- and post-sale touchpoints. The post Ignite USA 2023 — A Glimpse of the Future for B2B Marketers appeared first on Annuitas.

article thumbnail

The Squeeze: Preparing B2B Marketing budgets for 2023

Envy

2023 - Marketing Attribution is key, but ever increasingly challenging in a cookieless, dark funnel world. 2023: The B2B marketing stakes are high. 2023 will be the year of attribution. Times of change are always stressful, but we have 6 solid suggestions for you to help you rise to the B2B marketi ng occasion in 2023: 1.