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Rethinking content governance in the era of generative AI

Martech

Depending on your role and level of experimentation over the past nine months, your view of generative AI can range from “it’s just a shiny object” to “these are transformational opportunities and threats.” In generative AI, what is a “version”? Tone/style guides built into prior templates and editor capabilities.

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Mitigating the risks of generative AI by putting a human in the loop

Martech

I think it’s going to take governance and control.” Generative AI, however, brings a whole other level of risk — not least to customer-facing functions like marketing. In case it’s not clear, these risks arise with any implementation of generative AI and are not specific to any Pega solutions. High returns, low risk.

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Your LLM Gets Its Data From Where??

Salesforce Marketing Cloud

Do you trust generative AI to help you with tasks at work? If your generative artificial intelligence (AI) uses an off-the-shelf large language model (LLM) like OpenAI’s ChatGPT or Google’s Gemini, the data you’re relying on is a grab bag of stuff pulled from a multitude of sources. Data traceability is super important.

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Generative AI’s Impact on Content Intelligence

PathFactory

Reactions range from outright exhilaration (“AI will lead to a better world!”) Cue Generative AI. In addition to generating new content, we enrich that content by generating summaries and even automatically changing that content (with appropriate governance of course!).

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Demand Generation vs. Lead Generation: What Should You Focus On?

PureB2B

Demand generation and lead generation are essential for any company. Demand and lead generation are the lifeblood of any growing company. I'm going to walk you through what both demand and lead generation are, examples of them in practice, and help you consider if you should be focusing on one over the other.

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How to assess your organization’s AI readiness with the 5P framework

Martech

You must examine your existing infrastructure, skillsets, data governance and success measures. Preparing your organization for successful generative AI adoption How do you approach preparing your company for generative AI integration? A common mistake is stating the problem as something you’ll solve with generative AI.

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Data Strategy in an AI-First World: Here’s Where to Start

Salesforce Marketing Cloud

This context is also key to preventing AI hallucinations , wherein AI generates information that sounds confident and correct, but is actually leading people astray with false information. Also, data could be structured or unstructured , ranging from sales transactions to call recordings to social media comments.

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