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Using Customer Intent to Hone Your Business

NetLine

It’s about the ability to understand customer intent and then offer relevant and highly personalized content. In this article, I’ll explain what customer intent is, and how to identify it and improve your marketing efforts. What is Customer Intent? So, what is the customer’s intent to buy?

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Six Proven Strategies to Build Customer Relationships and Brand Loyalty

Webbiquity

Word-of-mouth advertising has always played a powerful role in both consumer and B2B buying decisions. Analytics and reports also allow your customer service reps to determine what drives which customer interactions, their intentions, and how they can better engage with them. Guest post by Alain Glaeser.

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How Planful uses customer intent to speed up the B2B buying cycle 

Martech

They’re historically using a lot of word of mouth, a lot of community engagement, and a lot of online research.”. Reviews as a gateway to buyer intent. But as we went through the purchasing cycle, I learned that TrustRadius had the ability to bring category level buyer intent data from the platform into our systems.”.

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Likes Galore, Sales Zero?

Televerde

What’s needed is a deeper analysis: understanding who is engaging, how they’re engaging, and whether that engagement reflects genuine interest or intent to purchase. In fact, 91% of B2B referrals influence customers by word-of-mouth.

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4 Ways To Measure Brand Awareness

Marketing Insider Group

Brand awareness drives many of the important factors brands use to assess marketing strategies, including organic traffic and word-of-mouth marketing. Then you can take specific steps to increase branded traffic through tactics like organizing your branded keywords and capitalizing on high-intent keywords. Quick Takeaways.

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How to Drive a Diverse, Equitable, and Inclusive Recruiting Process

Zoominfo

They need to be intentional, putting real dollars and resources into their DE&I efforts. What does this intentional approach look like when it comes to acquiring more diverse talent? They may “think” or “hope” that DE&I will happen organically. But without dedicated resources, there will be no impact.

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How to Use Social Listening to Retain More Customers

Webbiquity

Image credit: Mohammad Metri on Unsplash Effective customer retention methods can enhance loyalty and generate better word-of-mouth advocacy, ultimately boosting profits. Understanding your customer’s feelings requires a deep dive into the intent behind their social media conversations.