Introducing New Opt-Outs by Communication Channels

Outreach

For a long time, these levers were “all or nothing,” with unsubscribe or opt-out requests completely removing the prospect from all channels. But this “one strike and you’re out” approach represents a lot of missed opportunities to connect through different avenues. For example, an email unsubscribe request will now only opt a prospect out of emails, allowing reps to continue reaching the prospect via text or phone.

Opt In, Opt out – 5 Trends in Mobile Advertising 

Martech Advisor

Opt-Out Is the New Default Choice, Making Active Engagement Even More Valued. ” ad campaign to know that the company is taking big steps to protect consumer privacy and making opt-out the default on many of its features, including location tracking.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Email Marketing: How to maintain low opt-out rates

B2B Lead Generation

Tweet I had the pleasure of attending MarketingSherpa’s Email Summit 2013 a couple of weeks ago, and while I was there, Jim Ducharme, Community Director, GetResponse, an email marketing vendor, asked me how to maintain low email-marketing opt-out rates. Watch the video below to find out more. If all we do is focus on winning the sale, they’re going to tune out or opt out.

Selecting and Downloading Opt-outs

ContentMX

Selecting and Downloading Contacts that Have Opted Out (Unsubscribed). Go to the Contacts area and use the Find feature to select only contacts that have opted-out. The post Selecting and Downloading Opt-outs appeared first on ContentMX.

Not Too Late: Last-Minute Steps towards GDPR Compliance for B2B Marketers

Speaker: Howard J. Sewell, President, Spear Marketing Group, and Anne Angele, Senior Marketing Automation Specialist, Spear Marketing Group

As you likely know, the European General Data Protection Regulation (GDPR) takes effect May 25. Surveys show that most US-based B2B marketers are still woefully unprepared, even though the regulation affects not only any company actively doing business in Europe, but anyone even communicating with European contacts in his/her marketing database. The penalties for non-compliance with GDPR can be severe – in the millions of dollars. Fortunately, there are a few basic steps that B2B marketers can and should make that will get them closer to full compliance.

Five ways clear ‘opt-outs’ encourage subscribers to opt-in

Integrated B2B

The turbulence that accompanied the full implementation of GDPR has prompted some less-than-ethical marketers to devise creative ways to prevent users from opting out or unsubscribing. Including an easy way to opt out or unsubscribe builds credibility with users.

Nevada First State For Privacy Opt-Out Laws: How Well is Convert Prepared?

Convert

This law amends Nevada’s existing security and privacy law to require an operator of a website or online service for commercial purposes to permit consumers to opt-out of the sale of any covered personally identifiable information that the operator has collected or will collect. On May 29, 2019, Nevada Governor signed into law SB 220.

"Don’t Cause Opt-outs Post-Purchase," says Shiseido SVP

ERDM

The answer almost always is that most customers opt out just a few days following their purchase. Then ask these questions: "Why are customers opting-out?" What's causing them to want to opt-out?"

Why Empathy Wins in Email Marketing

Litmus

A supreme example of empathetic email marketing: Bloom & Wild’s Mother’s Day opt-out campaign. That’s why the Bloom & Wild team allowed their subscribers to opt out of Mother’s Day reminders: Shared by @Lottie_Lamour on Twitter. Here are just a few examples of the praise the Bloom & Wild team has received in response to their opt-out campaign: An interview with the Bloom & Wild team. Email marketing is becoming more and more data-driven.

4 ways to improve prospect opt-in and opt-out

Brainrider

Managing opt-in and opt-out for your marketing lists, programs, and databases is often seen as tedious, annoying, and a necessary evil. The post 4 ways to improve prospect opt-in and opt-out appeared first on Brainrider. Attract & Acquire More Quality Leads Engage Prospects When Sales-Ready Nurture & Qualify Existing Database opt-in opt-out permission privacy unsubscribe

B2B Email Marketing: Don’t make opting out so hard

Brainrider

Making it easy for recipients of your marketing emails to opt out (or unsubscribe) may seem counterintuitive if you are focused on building your list, but it will actually result in more high quality leads. Making opt-out difficult by hiding the link at the bottom of emails, or not having email preferences accessible on your site, has repercussions. It seems logical that this button would both remove the messages from your inbox, and keep future ones out.

"Don’t Cause Opt-outs Post-Purchase," says Shiseido SVP

ERDM

The answer almost always is that most customers opt out just a few days following their purchase. Then ask these questions: "Why are customers opting-out?" What's causing them to want to opt-out?" You may not even realize the many out-of-the-box solutions you're not taking advantage of.

The B2B marketing ironies of our time

Biznology

Turns out Hubspot’s own growth as a software company has been driven via cold calling through an inside sales team. In the article , I made the case that email marketing policies in B2B should be more flexible than those in consumer, when it comes to strict use of opt-in. Readers argued that nothing justifies opt-out email behavior — which is ironic because opt-out is in fact the guideline operational under the CAN-SPAM Act.

Influencer Marketing: Time to Opt-out of Opt-in Networks | Traackr

Traackr

Too often marketers are tempted by influencer marketing at the push of a button. Here is why easy influence won’t give your brand authenticity it craves

Donate to Opt Out: The Secret to Smile Train's 46% Increase in Fundraising

Hubspot

While direct mail seems like a thing of the past, Smile Train , a nonprofit that provides surgeries to children born with clefts and trains doctors to perform surgeries for and treat clefts, risked losing hundreds of thousands of contacts by experimenting with a very unconventional solicitation concept: donate to opt out. Back in 2008, Brian Mullaney of Smile Train had a crazy idea to send out hundreds of thousands of letters (yes -- letters) to over 800,000 households.

When It’s Time to Let Go: 5 Tactics to Improve the Unsubscribe Experience

Litmus

There are a few other methods out there to consider if you’d like to give your subscribers more options. Grammarly also provides its subscribers with a detailed email preference center, with specific callouts for offers and coupons, as well as a specific business preference: Of course, you still need to provide an option to opt-out of all communications on your email preference center, in case someone doesn’t want to hear from your brand at all anymore. Offer an Opt-Down.

The Ultimate Guide to List-Unsubscribe

Litmus

Our research shows that 50% of consumers have marked email as spam because they couldn’t easily figure out how to unsubscribe , which hurts your deliverability. If you’re looking to find out whether a brand’s email has list-unsubscribe set up, you’ll have to take a look at the email’s header.

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When is Email Deliverability Like a Fine Wine? [CHART]

Modern Marketing

Voluntary opt-outs (through subscription management) remain quite constant throughout, but bounce backs see the greatest improvement over time as the benefits of clean lists through automated data cleansing and segmentation drastically reduce the number of bounce backs, by more than 60% over the first year! Email marketing automated email marketing email deliverability Email Marketing subscription management voluntary opt-outs

Teetering the Line: Privacy Invasion or Tailored Experience?

Aberdeen HCM Essentials

Data collected through independent websites, portals, or publisher co-ops should be valid because visitors are asked to opt-in on their first touch. 3. Ability to Opt-Out.

Teetering the Line: Privacy Invasion or Tailored Experience?

Aberdeen HCM Essentials

Data collected through independent websites, portals, or publisher co-ops should be valid because visitors are asked to opt-in on their first touch. 3. Ability to Opt-Out.

7 Misconceptions About the New EU Privacy Regulations

Modern Marketing

While the directive is to be carried out by each of the EU’s 27 member states, it gives a lot of discretion to those individual countries on how to implement and enforce those laws. This came out of nowhere! It’s already the law in the EU to request permission to reach people via email, so you should already have some form opt-in status for your email list.

5 Stories About EU Privacy Rules: A Daily Roundup

Modern Marketing

by Jesse Noyes | Tweet this Today was enactment day in the European Union, the date when member states were due to roll out the region’s new opt-in privacy requirements for businesses wishing to track consumers’ behavior online with tools like cookies. Companies in the region will have a year to comply with the explicit opt-in requirements.

New Icon Next to Online Ads Allows You to Opt Out of Tracking

readwrite

The program will feature an “Advertising Option Icon” to notify website visitors about ad tracking and to give them the option to opt out. Clicking on it will provide customers with a disclosure statement about the data collection as well as the ability to easily opt-out. The post New Icon Next to Online Ads Allows You to Opt Out of Tracking appeared first on ReadWrite.

[Infographic] More People Opting Out of Behavioral Advertising

readwrite

The NAI provides users a portal where advertisers can show their privacy guidelines and users can opt out of cookie tracking, the prevalent way that ad agencies gain data for behavioral targeting. million visitors have come to the NAI’s opt-out site. million users have opted out of cookie tracking, approximately 17%. Check out the infographic from Loeb & Loeb below.

Five GDPR Considerations For Your Email Marketing Campaigns

Webbiquity

After all, getting re-requesting permission could reduce the size of your mailing lists and make individuals more aware of their right to opt-out of receiving marketing communications. Check out what services your email marketing provider offers. How are you handling opt-outs?

6 Tips for Writing an Effective B2B Lead Generation Email

Marketing Insider Group

You’re hit with an opt-out request. Believe it or not, email is still, by far, one of the most effective ways to generate sales leads. That being said, email is also one of the trickier content marketing channels to master. Send the wrong headline or forget to format correctly and – Bam! Don’t let your […]. The post 6 Tips for Writing an Effective B2B Lead Generation Email appeared first on Marketing Insider Group. Content Marketing

GDPR + Cold Emails: What it Means for Your Outbound Strategy

Convert

There’s a lot of bad information out there on GDPR and cold emails. Or “You just have to give them a chance to opt out.” Not just bad information. Scary information. “Oh, Oh, you just have to make sure it’s relevant.” Or “Just stop buying from lists.” No no no no no.

California Consumer Privacy Act (CCPA) and ActiveDEMAND

ActiveDEMAND

Have a “do not sell my personal information” link on your homepage that sends people to a form where they can opt-out of having their data sold. Don’t request opt-in for at least 12 months after a Californian opts out.

How Unsubscribe Requests Can Affect Customer Experience

Modern Marketing

A critical component of this is letting customers opt-out on their own terms—as quickly and easily as possible. Marketers must respect and honor these opt out requests and remove them from communications moving forward. If this is not followed negative engagement and spam complaints will increase, and soon mail intended for a senders’ best subscribers will be impacted – going to spam, or being blocked out right.

Using Design Analytics to Identify and Solve Actual Problems

Modern Marketing

“We’re afraid our customers are opting out because they get too much. Have we quantified opt-outs are a real problem? Are subscribers opting out of communications from the brand at a higher rate than is deemed acceptable?

Lead Generation: How to speak the language of your prospects

B2B Lead Generation

If you’re ever tired of hearing from us,” the email read, “you can opt out.”. Although the team did test an email following best practices that resulted in a slightly lower opt-out rate (under 1%), they ultimately decided they wanted to ensure that the recipients actually wanted to hear from SmartBear by using the more up-front version, resulting in a 2.5% opt-out rate.

What Digital Marketers Need to Know About California’s New CCPA Law

inPowered

At a high level, the biggest difference between these laws are that: GDPR is opt-in for consumer data protection. CCPA is opt-out for consumer data protection. Since it was enacted in 2018 95% of consumers have opted in. CCPA, on the other hand, is an opt-out law.

Industrial Email Marketing for Engaging Engineers and Technical Professionals

Industrial Marketing Today

Engineers and technical professionals know how to opt out and have much higher expectations from vendor emails. Do you think industrial email marketing is dead? It would be easy to jump to that conclusion given the declining click rates and the difficulties in getting past the sophisticated email spam-filtering methods.

Maximizing Your Email Audience Potential: Turning Email Addresses on File into Opt-Ins

Modern Marketing

While going out and attracting new, high-value subscribers is one path that every brand should explore, it’s also the most expensive. One of those approaches is to leverage the email addresses you have on file and try to get more of those folks to opt in for marketing emails. Deciding How to Approach Non-Opted-In Contacts. These folks shared their email address with you as part of a registration or purchase, for example, but never opted in for marketing emails.

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The Truth about Cold Email

DiscoverOrg

The CAN-SPAM Act, enacted in 2003, establishes requirements for commercial messages , gives recipients the right to have you stop emailing them, and spells out penalties for violations. Opt-out method. The first requirement of the CAN-SPAM act is that recipients must have a way of opting out of your messages. An opt-out can be as easy as an unsubscribe link. Opt-outs must be honored within 10 days. What is spam? What is a cold email?

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What B2B Content Marketers Need to Know About the California Consumer Privacy Act

Content4Demand

It grants the following rights to California consumers: The right to know what personal information is collected, used, shared or sold The right to delete personal information held by businesses and, by extension, a business’s service provider The right to opt out of sale of personal information. The California Consumer Privacy Act (CCPA) went into effect on January 1.

Tru Optik releases Privacy.TV, CCPA-compatible solution for Net-based TV

ClickZ

Connected TV (CTV) audience platform Tru Optik is out with a free privacy compliance solution, Privacy.TV, for Net-delivered TV programming that supports California’s new privacy law. It lets users opt-out of having their collected data used for audience-based ad targeting, for an individual or for a household and for any specific device. The opt-out profiles will employ the people-based IDs from credit bureau TransUnion.