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5 ways to capture the voice of the customer (VoC) for category-leading positioning

Tomorrow People

When you learn about the opinions, desires, demands and motivations of the people who already use your product, you’re in a better position to foster brand loyalty, develop customer-centric products, and drive more sales. You can anticipate receiving a spectrum of opinions, encompassing both positive and negative feedback.

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5 useful sources for capturing voice of the customer (VoC) data

Tomorrow People

Voice of the customer data represents the opinions, desires, demands and motivations of your target customers. Customers are an important stakeholder to your company, so it’s key that their personal opinions are taken into account. With VoC, customers’ opinions have a direct pathway to your entire organisation. Focus groups.

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How Market Research Fuels Killer Social Media Marketing

Valasys

What is Social Media Marketing Social Media Marketing (SMM) leverages platforms such as Facebook, Instagram, Twitter, LinkedIn, YouTube, and Pinterest to establish connections with your target audience, improve brand presence, boost sales, and generate traffic to your website. Changing Trends Challenge: Social media trends change rapidly.

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Listening mailbag: Your burning questions answered with social listening

Sprout Social

If you answered “yes” to any of these questions, we have good news for you: You don’t need to schedule a focus group to get answers. Many praised the brand for the delightfully weird launch on Twitter using the “Face with Tears of Joy” emoji most frequently. Need insight into an emerging trend? Is dropshipping dead?

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Why it’s time to break up with your biannual brand survey

Sprout Social

You deserve real-time insights, unfiltered audience opinions and speedy results. The tool has become indispensable for remote teams, thanks to its chat features and flexible third-party integrations. On February 22, 2022, the tool experienced unexpected outages that lasted several hours after the Presidents’ Day holiday weekend.

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5 Itchy Reasons Why You’re Blowing Your Advertising Budget

readwrite

A worryingly common pitfall in the world of advertising stems from decision-makers acting as their focus group. Before you strategize a campaign, make sure you conduct a well-scaled process of gathering the thoughts and opinions of prospective customers. Another tool you may want to utilize is Ahrefs’ Keyword Explorer.

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10 Burning Content Marketing Questions Answered

Pam Didner

If you have their e-mail addresses or contact information, reach out to them and see if you can engage them in phone calls or focus groups. Chaos never goes away, but processes and tools will minimize it. When I speak, I always encourage attendees to reach out and ask me questions. That’s the best way to learn. I am ready!