Remove view
article thumbnail

BlueVenn Bundles Omnichannel Journey Management, Personalization, and Single Customer View

Customer Experience Matrix

.* The company offers what it calls an omnichannel marketing platform that builds a unified customer database, manages marketing campaigns, and generates personalized Web and email messages. The Venn in BlueVenn The unified database process, a.k.a. which also owns a database marketing services agency called Blue Sheep.

article thumbnail

Can Old Database Marketers Learn Digital Tricks?

Customer Experience Matrix

Summary: Database marketing and digital marketing are more different than it seems. It’s self-evident that digital marketing (mostly on the Internet, but also mobile, in-game, and eventually interactive TV) is a major change from both traditional mass media and more recent database marketing (mail, email, telemarketing, CRM).

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The B2B case for retention marketing: 7 key tactics

Martech

This presents a compelling case for a new view of the importance of investing in the service function. Penetration marketing Viewing customer acquisition as an expense or an investment, it follows that profitability emerges only with customer retention. Dig deeper: Humanizing B2B: The key to better customer experience 3.

Tactics 129
article thumbnail

15 cutting-edge tools every B2B marketer should know

Martech

It enables a real 360-degree view of the customer across first-, second- and third-party data. The big advantage for marketers is easy access to third-party data in real-time (Snowflake partners with over 100 data providers) and convenient tools for marketing execution and analytics. trillion in 2021 to $3 trillion by 2027.

article thumbnail

Clarifying the Differences Between Database and Digital Marketing

Customer Experience Matrix

post described the different mindsets of database and digital marketers but it was pretty short on differences between the two marketing methods themselves. DB or Not DB Database marketing is built around a marketing database that contains addressable, identifiable individuals.

article thumbnail

Pega: AI will power the autonomous enterprise

Martech

“The emergence of AI in new ways is compolementing our traditional view of AI and creating enormous opportunitie and risks.” ” So far, so familiar; similar announcements have been made at numerous marketing technology conferences this season. “Most marketing is remarkably unevolved,” he continued.

article thumbnail

Why Companies Buy Marketing Automation Software

The Point

Recently, Lauren Carlson of research site Software Advice wrote a very perceptive and timely piece entitled “ Tailwinds for Marketing Automation Software ” about the broader market trends that, in her view, are driving the increased adoption of marketing automation technology.