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4 Ways Your Website Can Replace Focus Groups

Buzz Marketing for Technology

While focus groups attempt to simulate and gain insights on what the customer potentially thinks, nothing can substitute truly anonymous, honest and unbiased feedback. It’s this level of insight that can spur improvements to product offerings, social media, in-store efforts, other offline experiences and overall marketing efforts.

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How to Grow Your Business with Voice of the Customer

SendX

You’ve even added an item to your cart on a handful of websites, but haven’t yet pulled the trigger. It can be difficult for marketing to cut through the clutter. Consumers want products that meet their specific needs, and they want brands and marketing messages that “get” them. Which company are you more likely to buy from?

Business 349
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The comprehensive marketer’s guide to brand research

Tomorrow People

In crowded markets, gaining a competitive advantage is key as it’s the only way you can sustainably attract new customers and maintain brand loyalty. How can marketers get their organisations out of the ‘sea of sameness’ and come up with unique messaging? Yet, many B2B companies struggle to truly differentiate their brand.

Research 156
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The comprehensive marketer’s guide to brand research

Tomorrow People

In crowded markets, gaining a competitive advantage is key as it’s the only way you can sustainably attract new customers and maintain brand loyalty. How can marketers get their organisations out of the ‘sea of sameness’ and come up with unique messaging? Focus groups. The answer lies in brand research. brand extensions).

Research 156
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5 useful sources for capturing voice of the customer (VoC) data

Tomorrow People

The most valuable sources of VoC data for B2B marketers. Therefore, capturing the voice of the customer helps them detect buyers’ evolving technological needs, which allows them to stay compatible with market trends. Marketers should also keep in mind that the act of gathering VoC data itself is a way of delivering value to customers.

Opinions 156
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Why it’s time to rethink your feedback emails and how to do it right

Martech

Because a recent debate in an online email marketing community over resending feedback requests like email surveys and purchase reviews got me thinking about broader issues. 8 reasons why brands send surveys and review requests Marketers are probably more curious to learn what other people are thinking than anybody else in your company.

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Market research focus groups get new lease of life

Martech

Big data should have replaced the focus group by now. Marketers still use it to gain insights into why consumers want to buy something. Now focus groups meet up in a zoom call, not in a conference room. Blame the COVID pandemic for changing the focus group. Focus groups still need…focus.