Wed.Apr 17, 2024

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Navigating the Evolution: From CMS to DXP in the Digital Age

CMSWire

Unpacking DXPs: costs, challenges and the AI revolution in digital customer experience software. Continue reading.

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HARO Has Been Dead for a While

Ahrefs

I know nothing about the new tool. I haven’t tried it. But after trying to use HARO recently, I can’t say I’m surprised or saddened by its death. It’s been a walking corpse for a while.

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It’s time to turbocharge our path to email innovation

Martech

Back in 2017, I wrote an article for MarTech, “ Message to email marketers: Show me something different in 2018.” It popped up again while I was preparing a presentation, so I scrolled through to see if anything I advocated back then had become standard practice. The answer is, sadly, not much. Here’s what I was looking for: Stop depending on batch-and-blast.

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IMPACT Awards Insights: How Coveo Takes AI for CX to the Next Level

CMSWire

Learn more about Coveo’s award-winning generative AI-powered solution for enterprise search Continue reading.

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Campaigns that Click: Practical Personalization Strategies to Boost ROI

Speaker: Jennifer Hodroge, Omni-Channel Strategic Leader, Forrester CX Certified

Marketers know that personalization is the key to engagement—but with limited budgets and time, how do you prioritize what, where, and how to personalize? Aligning your content, campaigns, and buyer experiences requires a deep understanding of customer needs. In this new webinar with expert Jennifer Hodroge, we’ll explore how to leverage insights and customer journey mapping to build personalization strategies that deliver real impact.

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9 Chatbot builders to enhance your customer support

Sprout Social

Chatbots are strategic assets that enhance your customer care and marketing strategies. The technology has come a long way from being simply rules-based to offering features like artificial intelligence (AI) enabled automation and personalized interaction. Integrating chatbots can transform your customer relations by automating responses to common queries and collecting feedback, freeing your team to focus on more complex issues.

More Trending

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How To Use Testing To Create a Competitive Advantage

Content Marketing Institute

Knowing which creative assets compel your audience to act can bring big success for marketers. But how do you figure that out? You must start testing, and here’s some help to get going today.

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GA4 Renames 'Conversions' to 'Key Events': What It Means for Marketers

CMSWire

Learn about the GA4 renaming of "Conversions" to "Key Events" and its impact on analytics strategies. Continue reading.

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The state of GA4, one year after the big migration

Martech

It’s been just over a year since Google Analytics 4 (GA4) replaced Universal Analytics (UA). In March of last year, Google automatically migrated all UA properties to GA4. The changeover was met with much gnashing of teeth, pulling of hair and some justifiable complaints. GA4 is fundamentally different than its predecessor. It measures interactions (“events”), not visits.

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Sales Calls From Hell: True Stories of Calls Gone Wrong

Lusha

We’ve all been there – that awkward moment when you’re hoping to connect with a prospect on a call, but things go horribly, and sometimes hilariously, wrong. Whether it’s a cringeworthy personal gaffe or an angry prospect who wants to watch the world burn, the sales world is full of stories as hilarious as they are painful. 92% of customer interactions happen over the phone, which means there are a whole lot of opportunities for things to end up sideways.

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Top B2B Email Marketing Tactics to Drive Engagement and Pipeline in 2025

Speaker: Speakers:

Ready to become the email wizard your team didn’t know they needed? Join our live webinar to uncover the secrets of mixing AI magic with human flair, crafting emails so good your audience can't help but write back. We'll spill the beans on: Scaling personal touches Tracking metrics (like revenue, duh) Building smarter campaigns that actually work Oh, and we’re throwing in multi-channel tips too—think LinkedIn ads and webinars that wow.

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New in Litmus: Drive More Engagement, Leverage Social Proof, and Monitor Email Images 24/7

Litmus

Did you know 80% of customers are more likely to purchase from a brand that provides personalized experiences? Personalized experiences don’t just drive clicks— but also conversions —because you’re able to engage your subscribers in a fun way that creates memorable brand experiences in the inbox. You’re not alone in this journey towards perfectly personalized experiences.

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Achieving a low Gmail spam rate: 3 essential steps

Martech

On February 1, Google began enforcing spam guidelines for bulk email senders , warning senders to keep their spam rates reported in Google’s Postmaster Tools below.01%. Here are three steps email marketers can and should take now — even if they’re not “bulk” senders — to stay on Google’s good side and keep their email compliance up to speed, regardless of their ESP.

CAN-SPAM 101
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5 Agency Workflows That Take 5 Minutes or Less Using MarketMuse

MarketMuse

The complexity and time-consuming nature of traditional SEO tasks can often be overwhelming.

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Mastering Email Marketing Without Overwhelming Yourself: A Guide for Busy Marketers

Benchmark Email

We all know how effective email marketing is for engaging with customers, driving sales, and building brand loyalty. However, you’re a busy marketer with many tasks, and adding another item to your to-do list can be overwhelming. The good news is that mastering email marketing doesn’t have to be daunting. With the right strategies and… The post Mastering Email Marketing Without Overwhelming Yourself: A Guide for Busy Marketers appeared first on Benchmark Email.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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GrowthLoop and TransUnion partner to improve audience reach

Martech

Composable CDP GrowthLoop and information company TransUnion have announced a new partnership to optimize audience reach and ad spend. The partnership will bring together GrowthLoop’s CDP capabilities and TransUnion’s TruAudience Marketing Solutions. TruAudience’s identity graph is based on data from more than 98% of U.S. consumers.

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5 Benefits of Appointment Setting Services for Your B2B Business

Only B2B

Imagine having dedicated support to handle meetings, reach potential clients, and manage your calendar seamlessly. Appointment setting services offer precisely this assistance. And thoughtful selection of these services not only boosts revenue but also makes you wonder how you ever managed without it. Let’s dive into the perks of teaming up with a top-notch appointment service provider.

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A Curious and Terrified Marketer’s Start to AI and Predictive Analytics – Pt 2

Heinz Marketing

By Sarah Threet , Marketing Consultant at Heinz Marketing In my previous blog , I shared how I wanted to begin to demystify AI for myself by looking into how it can be used for predictive analytics. I learned the high-level information given to me in laymen’s terms and felt convinced that perhaps some of these platforms were so user friendly that just about anyone with a sense of data could use them.

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Did You Really Just Gut Your Customer Success Team?

CMSWire

Cutting corners, cutting teams: the risks of sacrificing customer support. Continue reading.

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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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Here’s What CEOs REALLY Want From Marketing

Marketri

I talk with a lot of CEOs of middle market businesses. And while every company is unique, I hear a common thread: Most aren’t satisfied with their marketing function. It doesn’t seem to matter whether they’ve got a big in-house team, or they’re outsourcing to an agency , or they’re using a hybrid approach. The more I meet with CEOs at prospective client companies, the more insight I gain about why they’re dissatisfied and what they want and need from marketing.

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Tim Davidson Is Changing B2B (with Fruit & Signs)

Confessions of a B2B Marketer

Tim Davidson on LinkedIn B2B Rizz's website B2B Growth Goals vs. Buyer Frustrations B2B, the excuses are getting old Check out our awesome sponsor, Fame , they start and grow the world's most profitable B2B podcasts Confessions of a B2B Entrepreneur is handcrafted by our friends over at: fame.so Check out our five most downloaded episodes: How To Start A Movement with David Heinemeier Hansson of 37signals Chris Walker Rants On Dark Social, Creating Demand & Company Building CEO Spends 70% Of

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Measuring What Matters in Your Collaborative Content Approach

ClearVoice

You’ve probably heard the age-old saying, ‘If you want to go fast, go alone. If you want to go far, go together,’ more times than you can count. This wisdom holds especially true for us marketers, whose responsibility is to drive growth and attract new customers. Fortunately, the journey toward these goals doesn’t have to be a solo adventure.

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3 Common Pitfalls with Experimentation Rigor and How to Fix Them

Convert

Most marketing and product teams are aware that conversion rate optimization is how brands level up from average results to extraordinary ones. What they may not realize is that without implementing experimentation rigor across all phases of your testing program, you may be leaving money on the table. Implementing experimentation rigor is how you maximize your results and ROI.

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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The 2024 B2B Email Marketing Automation Guidebook

SalesIntel

In the B2B industry, email automation has become a transformative tool enabling you to streamline communication, offer personalized content, and cultivate leads efficiently. To enhance your email campaigns, it’s crucial to understand and implement effective strategies for B2B email marketing automation. Engaging prospects through email marketing is essential.

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Marketer of The Month Podcast- EPISODE 184: Surfing the Data Wave: Samsung’s Head of Advanced Network Research Yue Wang on Telecom Trends

Outgrow

Hey there! Welcome to the Marketer Of The Month blog! We recently interviewed Yue Wang for our monthly podcast – ‘ Marketer of the Month ’! We had some amazing insightful conversations with Yue and here’s what we discussed about – 1. AI as the foundation for telecom transformation, reducing costs and expanding revenue streams. 2. Balancing risk-taking with ROI justification and staying ahead of emerging tech. 3.

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Tim Davidson Is Changing B2B (with Fruit & Signs)

Confessions of a B2B Marketer

Tim Davidson on LinkedIn B2B Rizz's website B2B Growth Goals vs. Buyer Frustrations B2B, the excuses are getting old Check out our awesome sponsor, Fame , they start and grow the world's most profitable B2B podcasts Confessions of a B2B Marketer is handcrafted by our friends over at: fame.so Check out our five most downloaded episodes: How To Start A Movement with David Heinemeier Hansson of 37signals Chris Walker Rants On Dark Social, Creating Demand & Company Building CEO Spends 70% Of Tim

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The Anatomy of a Winning Omnichannel Strategy

Vision6

On average, companies employing omnichannel customer engagement strategies tend to retain 89% of their customers. In today’s digital landscape, crafting a winning omnichannel strategy is not just an option—it’s a necessity. Join us as we explore the key components, best practices, and actionable insights to building an omnichannel strategy that stands out.

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How to Prove Marketing Value: Demonstrate Content ROI and Contribution to Sales

Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

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How to Make Your B2B Industrial Marketing REALLY Work

The Marketing Blender

From mining and transportation to construction and manufacturing industries, industrial companies have high-ticket sales and LONG sales cycles with many stakeholders. This complexity makes it easy to have a sales-centric mindset and focus on closing the next big deal instead of on how to fill the pipeline long term. But industrial product and service companies can ONLY remain competitive through economic ups and downs if they take a big picture view and build a B2B industrial marketing strategy

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How AI Tools Can Boost Conversion Rates

DealSignal

In the ever-evolving realm of marketing and sales, staying ahead of the curve is paramount to success. With the rapid advancements in AI technology, businesses now have unprecedented opportunities to transform their strategies and elevate their performance to new heights. This new era of precision targeting and audience engagement has revolutionized the way businesses approach marketing and sales, offering innovative solutions to age-old challenges.

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Address Autocomplete: Enhance customer experience and save time

Sana Commerce

What is address autocomplete and why is it essential? Address autocomplete is a functionality designed to simplify and speed up entering addresses online. Instead of manually inputting each component of an address, such as street name, city, and postal code, users are offered real-time suggestions as they begin typing. By selecting their address from these suggestions, users can swiftly complete the form with accuracy and efficiency.