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How to Use Content Marketing for Customer Retention

Marketing Insider Group

You can continue to build brand loyalty by engaging with your audience, personalizing your content, telling real stories, and listening to customer feedback. Delivering content for customers at every stage of the journey will help you build brand loyalty and advocates (AKA hit a homerun). The Power of Customer Retention Marketing.

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11 Customer Journey Mapping Tools for B2B Marketers

Marketing Insider Group

During this stage, it’s important to create content that educates and informs your audience, like blog posts. The customer has narrowed down their opinions and is ready to make a purchase decision. Figma Figma is a collaborative design tool that allows marketing teams to create, share, and iterate on design projects in real-time.

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5 Ways Content Can Boost Customer Loyalty

Content4Demand

When was the last time you picked the brains of your sales and service teams? Invite them to share their thoughts in a blog, a webinar, an event or a piece of content. There are lots more ways to beef up your customer retention, loyalty and advocacy programs. Mine Feedback.

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5 Content Marketing Lessons from the Fastest Growing SaaS Companies

Marketing Insider Group

So how can SaaS brands make their technical content exciting and build audience loyalty that ultimately translates to new business? Today, Groove is a successful customer support software tool with 10,000+ corporate customers (including the likes of Hubspot, AT&T, and Shopify) and nearly 200,000 blog subscribers.

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The Evolution of Empathy: What We Can Learn from Our Ancestors and Their Decision to Work Together

Marketing Insider Group

I’ve discussed quite a bit in this blog, and in the book Mean People Suck, about where empathy comes from. Empathy enabled us to work together and cooperate, in part leading to our survival as a species. Empathy has been part of our condition since, even before our current evolutionary stage. Are we born with it?

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From Trash to Treasure: Turn Product-Led Leftovers Into a Content Super-Source

Animalz blog

There’s a hidden epidemic in the Product-Led Growth (PLG) movement, and it’s happening right under our noses: the waste of valuable by-products. Every day, teams create artifacts as part of their work — presentations, demos, interview transcripts — that could make for great content. They continuously learn, share knowledge, and debate.

Product 81
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Grow your brand without advertising

Kevin Indig

If that trust isn’t violated or diminished, it leads to brand loyalty - the holy grail of brand growth! That look is consistent throughout our platform and assets. The look and feel should be defined by your (brand) design teams. See Google or Apple, for example. Style is the look, feel and tone of your brand.