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6 Easy Ways to Celebrate Customer Service Week All Year Long

Salesforce Marketing Cloud

Recognizing your agents’ contributions during National Customer Service Week (celebrated annually the first full week of October) is an opportunity to say thank you and continue to foster a positive, high-performing work environment. Here are six Customer Service Week ideas to show your appreciation all year round.

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3 reasons why digital video and CTV are booming in 2024

Martech

Video ad spend is expected to rise 16% year-over-year in 2024. Streaming services and other publishers are stepping up to bring more ad-supported options to consumers, along with better ad experiences. Ad-supported CTV is widely adopted and preferred by many CTV is an accepted part of many U.S. households.

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How to Build a Digital Product Brand That Lasts

Webbiquity

A company can use its brand to differentiate itself from the competition to build customer loyalty, generate greater demand for its products or services, and attract new audiences. Ensure you include CTAs so site visitors know what you’d like them to do next, and detailed contact information (how to reach sales, service, finance, etc.)

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9 Incredibly Easy Ways To Convert Customers With Paid Content

Marketing Insider Group

What you consider valuable content might be seen as worthless by your customers when they’re trying to make a purchase. Combine each of these factors and many of your audience members won’t mind adding their name to your email list in exchange for some high quality content. It’s kind of like a toll road.

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Samsung Ads introduces new CTV ad types

Martech

Samsung Ads is rolling out new interactive ad types to smart TV advertisers through a partnership with CTV ad experience platform BrightLine. New ad units. Early interest in the new Samsung Ads ad units is coming from advertisers in CPG, Automotive and Entertainment, we’re told by a Samsung Ads source.

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A Review of Retargeting Strategies to Test

NuSpark Consulting

The goal is to remind them of your products or services, encourage them to return to your website, and ultimately convert them into customers. Here are some of the key retargeting strategies in marketing: Website retargeting: Show ads to users who have visited your website but didn’t convert or take the desired action.

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B2B Lead Generation Form Tactics for High-Quality Leads

The Lead Agency

Every click, like, view and interaction brings us insights and edges buyers at every stage of the sales cycle toward the ultimate goal: the purchase. In B2B services specifically, that goes up to 2.2%. If they’re giving this information, there has to be a high return on the exchange. But what comes first is the lead.