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Forrester: Advocate Marketing Is Critical To B2B Success

Influitive

That’s what Forrester Vice President and Principal Analyst Laura Ramos has found in a new report, Advocate Marketing Creates B2B Customer Relationships That Last A Lifetime. . Download the Forrester report to learn more about advocate marketing’s growing role in creating customer relationships that deliver long-term value.

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Pair of surveys show why B2B tech needs to work on their customer marketing efforts

Sword and the Script | B2B

There was a lot of friction and back and forth about the approach; for example, I seem to remember it took an act of divine intervention to simply get a customer newsletter out the door. Forrester did not disclose the sample size of its survey. Yet from where I sat, the function never seemed to get traction.

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Getting smarter together: Trends in AI for B2B marketing

SmartBrief - Marketing

Let’s take a look at three trends in AI for B2B marketing that Forrester sees. If you liked this article, sign up for SmartBrief’s free email newsletter on Marketing Innovation. It’s among SmartBrief’s more than 250 industry-focused newsletters.

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US businesses’ CX scores down from last year’s all-time high

Martech

The Forrester study found CX, which hit all-time rating highs last year, is now back down to pre-pandemic levels. According to Forrester research, a one-point improvement in CX Index score can be worth $22.5 Forrester says its because businesses lost their customer focus. Get the daily newsletter digital marketers rely on.

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Worldwide spend on marketing to hit $4.7 trillion by 2025

Martech

trillion by 2025, according to a Forrester report. Get the daily newsletter digital marketers rely on. Annual worldwide spending on marketing continues to increase and will reach $4.7 This is an increase of $1.1 trillion from 2021 to 2025, a compound annual growth rate (CAGR) of 7% — substantially above the 5% CAGR from 2015 to 2019.

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Matching email content to customer needs

Martech

“ Get the daily newsletter digital marketers rely on. The modern newsletter. While Ergo Content Automation is agnostic to type of email, Hendricks told us that its main focus is on email newsletters. “We do everything but we’re really trying to zero in on the idea of a modern newsletter,” he said.

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B2B Ecommerce Marketing Benchmarks and Best Practices

KoMarketing Associates

Forrester expects B2B ecommerce in the just United States to reach $1.8 Even as of the close of 2018, Forrester says US B2B ecommerce had already exceeded $1.1 Forrester predicts B2B ecommerce will continue with a 10% compound annual growth rate (CAGR) for the next five years. trillion by 2023. billion online with U.S.

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