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Conversational Video for Hybrid Selling

Biznology

B2B buying decision-makers say they are using a roughly even mix of three sales channel types at each stage of the sales process: Traditional sales, like in-person meetings. Hybrid sellers” is the term McKinsey uses for people engaged in these kinds of sales. Hybrid sales is like field sales, but more digital, less in-person.

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Thought Leader and Influencer Interview with Aruna Ravichandran, SVP & Chief Marketing and Customer Officer for Webex, Cisco

Thinkers360

Highlighted Content : Introducing the Webex app for Ford and Lincoln’s new in-vehicle digital experience , Global Hybrid Work Study | Employee Insights, In-Office Challenges, and the Role of AI. The use and integration of AI-enhanced technologies like these will make collaboration more personalized and efficient.

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Training Your Workforce for ChatGPT: A Comprehensive Guide

Convince & Convert

Even if you have a rule against it, your employees probably use ChatGPT for work. We know this from observation and a few useful stats. More than 92% of Fortune 500 companies are using ChatGPT. AI is rewriting how work is done, and the vast majority of this new hybrid-AI work is happening with the help of ChatGPT.

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Integrate Sales and Marketing Software to Streamline Processes

Act-On

Use software as a tool to align sales and marketing departments. Integrating your CRM and MAP Sales teams live and die by their CRM. And marketing teams depend on a solid marketing automation platform (MAP) to deliver personalized content at scale. It’s good for the business, and it will make both teams better at their jobs.

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5 Ways to Revolutionize Your CX Strategy with AI

Marketing Insider Group

Either the robots replace the people in a particular role or use case, or they don’t. This is particularly the case in the industrial economy, but it also continues to increase in the professional services world. We’re at the point where customer-contact teams that don’t leverage AI face reputational risk.

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Book Review: Suddenly Hybrid Provides Good Advice on How to Manage Our New Way of Meeting

Biznology

Karin Reed and Joseph Allen have written a great sequel to their book, Suddenly Virtual , titled, naturally enough, Suddenly Hybrid: Managing the Modern Meeting. It should be required reading for all of us as we try to keep up with the changing nature of work as we move into the third year of the COVID pandemic.

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Hybrid event planning: an executive guide and 6-month practical plan

SpotMe Blog

New to hybrid event planning? A hybrid event can be a great investment for your company – in fact, 86% of B2B organizations that host one see a positive ROI within 7 months. But, to get to that ROI, you first have to know how to plan a hybrid event – and that’s where it gets tricky. What is a hybrid event? Let’s dig in!