5 CX Speakers You Should Follow in 2021
Marketing Insider Group
JULY 29, 2021
She does this by first identifying every touchpoint a client has with a brand and then seeking to optimize every step in a customer’s journey. Most recently, he was a top virtual presenter at Conga Connect 2021. Case in point: One of Hunsaker’s tips for 2021 includes putting a premium on the value of employee teamwork.
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