2023 Predictions: Experience, Ecommerce and Transformation
Martech
DECEMBER 28, 2022
She added, “At the same time, the use of AI will increase demands for trustworthiness. The need for openness and transparency about the workings and application of AI will also increase.”. During pandemic lockdowns there was pent-up demand for in-person and in-store experiences. Customers will buy when they’re ready.
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