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As a Marketing Leader, I’m Taking These 5 Actions to Thrive in 2021

Contently

In years past, we used these events to network with customers and prospects, and showcase new product releases. We talk to thought leaders from publishing and marketing, and invite listeners to ask questions live using the chat function. Listening to customers more. 2020 is a year unlike any other. That was gone.

Planning 213
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5 Ways to Boost and Improve Public Relations

Navigate the Channel

Research can help you isolate why those publics want, need or care about your information, but to start, at least identify publics within those three groups. The way you and your company relate to the public is crucial to its success. Understanding there is no uniform general “public” is also not an option. Are they the general public?

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How to Use Gated Content to Skyrocket Engagement & Conversions

Optinmonster

Gated content is also referred to as locked content. In fact, we’ve seen amazing results from content locking, including one site that got 11,000 new subscribers in a month with a simple content upgrade. Plus, locking your content doesn’t impact SEO. Pros and Cons of Content Locking. Video replays.

Lock-In 94
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4 Ways Your Contact Center Can Get Started With Generative AI

Salesforce Marketing Cloud

84% of IT leaders we surveyed in a recent study say generative AI will help their organization better serve customers, and every day I speak with service leaders who are excited about the potential for generative contact center AI. While many customers still use the phone, 57% now prefer to use digital channels. What’s in the way?

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Companies Scramble to Report on COVID-19 Business Impact

Customer Experience Matrix

Customer Data Platform vendor Amperity reported a less rosy result in its COVID-19 Retail Monitor , which draws data from Amperity’s retail clients. Retail Behavior Surveys Showing just how quickly the world changed, retail consumer research platform First Insight found that the impact of coronavirus on U.S.

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Use Your Unspent Marketing Budget On Content Marketing For Next Year

Marketing Insider Group

When the pandemic started, our content marketing agency actually gained customers. Quick Takeaways: Spending your unused marketing budget on content marketing right now gets you a locked-in annual content plan before the year even starts. The reason was mainly due to unspent marketing budget. We need a brochure.

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Is WordPress really the answer for all businesses?

Martech

In either case, publishing’s a snap in this simpler environment than their enterprisey WCM system. ” “The site’s structure is too locked down.” ” “Our page structures are too locked down.” ” “The site’s structure is too locked down.” This is crazy!