article thumbnail

11 inspiring case studies of digital transformation

Biznology

25% of companies have a clear understanding of new and underperforming digital touchpoints (source: Altimeter Group ). Digital transformation is profound change in business activities, processes, competencies, and models to fully leverage customers at every touchpoint in the customer experience. Need some examples? Like this post?

article thumbnail

10 Inspiring Case Studies of Digital Transformation

Biznology

The case study companies include Zappos, McDonald’s, and U.S. 25% of companies have a clear understanding of digital touchpoints (source: Altimeter Group). 25% of companies have a clear understanding of digital touchpoints (source: Altimeter Group). Is your company one of them? Thanks to all our sponsors!

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Best Practices for Twitter Hashtags with Case Studies

ClearVoice

Twitter being the place of origin for the hashtag, we will explore its history, Twitter’s hashtag best practices, and case studies so you can discover what type of Twitter hashtag strategy is right for your brand. CASE STUDY . CASE STUDY . The History of the Hashtag.

article thumbnail

Case Study: How Pragmatic Institute Uses AI to Engage Website Visitors

PathFactory

Pragmatic’s new and improved content engine now had the ability to convert two decade’s worth of content into structured data, deliver hyper-relevant experiences at scale, and capture invaluable data at every touchpoint. The post Case Study: How Pragmatic Institute Uses AI to Engage Website Visitors appeared first on PathFactory.

article thumbnail

Case study: Why T-Mobile chooses Medallia for top-notch CX

ClickZ

Medallia is an award-winning SaaS platform that works with enterprise clients to help them deliver a better, more integrated customer experience across all touchpoints. In this case study, we look into the work T-Mobile is doing with Medallia to improve their customer experience.

article thumbnail

How You Can Give Consumers More Choice in Advertising

Marketing Insider Group

As ViralGains explains in findings from client case studies on zero-party data , asking questions within ads can improve the consumer-brand bond. You’re also fostering personalized touchpoints with potential fans. study , contextual advertising around the world is expected to rise to $335.1 billion by 2026.

article thumbnail

[Research] Navigating the Storm: Small Businesses’ Struggle for Marketing Confidence in Turbulent Times

Convince & Convert

The Current State of SMB Marketing , a new research study Ascend2 completed with Constant Contact , uncovered many insights into how SMBs think about marketing and where they need the most assistance. In the 18-page study, researchers polled 1,335 SMBs in Australia, Canada, the UK, and the US.