3 Big Martech Innovation Themes in 2022
chiefmartech
JANUARY 10, 2022
This has been the case in consumer e-commerce and direct-to-consumer (DTC) businesses for a while. In the latest IBM C-Suite study , operations-focused CEOs at high-performing companies ranked “Build new ecosystems and partnerships” as their top priority (48%) for building customer experience and trust over the next 2-3 years.
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