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7 Must-Have Qualities of a Stellar Customer Service Rep

Benchmark Email

Customer service is a critical part of your small business. Your customer service team will ultimately be the face of your company and the main point of human contact with your customers. Based on this, it’s incredibly important to hire the right people for the job.

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Be Fanatical About Service Quality (And Why It Matters)

Vision Edge Marketing

My first professional job was in a financial services organization working for Dwight Prade. Dwight was adamant about customer service quality and experience, long before these were the buzzwords of today. Both Dwight and Gary were what may be deemed today as fanatics about customer service quality and experience.

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8 Must-Try Data Services To Get The Quality Email List?

Fount Media

Do you want to avoid having a low-quality email list that doesn’t seem to generate results? But don’t worry; plenty of data services out there can help you improve. The post 8 Must-Try Data Services To Get The Quality Email List?

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Writing Services & Quality Leadership Content for Coaches

Writing on the Web

If you’re a leadership coach or a consultant to leaders you know how time-consuming it is to write quality leadership articles and blogs. Here’s a professional writing service just for you providing leadership articles for your newsletters and blogs. Let me know if you have any questions about the sale or our services.

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7 Winning Lead Generation Strategies to Drive Growth

In this whitepaper, you’ll see real-world examples from leading B2B businesses and learn new ways of using data to: Improve lead quality. Identify the stakeholders who are in-market for your products/services. Target and reach your highest-value prospects. Create content and messaging that compels decision-makers to act.

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Self-Service Data Quality: Enterprise DQ with Ease

Ataccama

Watch this 30-minute webinar to learn how you can deploy a DQ monitoring solution from your browser in a matter of days.

Service 52
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Will Your Customers Make Your Next Solution a Blockbuster Hit? | What’s Your Edge?

Vision Edge Marketing

This is Laura Patterson and in this episode, we will leverage learnings from the movie industry to help ensure that your organization’s products and services (solutions) succeed and enable you to grow, or in the vernacular of the movie industry achieve blockbuster status. The other is service quality. You decide with data.

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Seven Things Marketers Need to Know About Lead Generation

Speaker: Douglas Burdett, Host of The Marketing Book Podcast, Founder/Principal of ARTILLERY

Lead generation is the process of attracting and converting strangers and prospects into someone who has indicated interest in your company's product or service. And in a recent study by IDG, generating high quality leads was #1 lead generation challenge. How inbound and outbound marketing should both be used.

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4 Steps to Developing Your Customer Care Strategy

The quality of a customer care strategy can make or break a company. Simply resolving a customer service issue or complaint is no longer enough— in a competitive, customer-obsessed environment, there is always room for improvement.