Navigating personalization vs. privacy: 3 tips for delivering win-win customer experiences
Martech
MAY 6, 2024
They want to know what’s being collected, why we’re collecting it and how it’s being used. This has left us in a situation where data privacy is under stricter legislation, cookies are about to disappear and customers keep their data as close to their chests as possible. Consumers are driving the privacy issue.
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