How HubSpot Built a World-Class Conversational Marketing Program
Hubspot
APRIL 2, 2020
Over the last few years, HubSpot's audience has gotten chatty. Chatbots and live chat became some of the most popular ways to reach HubSpot and the humans here. One thing we noticed was that response times had a direct correlation to the quality of the conversation. Conversational Marketing in 2020 and Beyond.
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