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5 ways to capture the voice of the customer (VoC) for category-leading positioning

Tomorrow People

Brands must position and reposition themselves to evolve with changing customer preferences and stay ahead of market trends – but without validated audience insights, their strategies risk falling flat. Capturing the voice of the customer is more than just monitoring what people say to you about your brand.

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Opinionated Content Marketing: Why You Should It?

Marketing Insider Group

What do you feel strongly about? In today’s “cancel culture,” many businesses and other organizations are thinking it might be best to avoid opinionated content marketing. Share your opinions as long as they are informed, based on experience, and seek to help your customers. And to help them navigate a real problem.

Opinions 285
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Opinion: Ensuring every woman is seen

Televerde

And yet, I can’t help but feel that I’m not one of the women they’re talking about. Every so often, you might hear about a former “convict” who has dramatically turned her life around and is now on the front lines, advocating for change. And while I sincerely appreciate these gestures, I often wonder about the next steps.

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Turning B2B Influencers into Key Opinion Leaders

Atomic Reach

Key Opinion Leaders, better know as KOLs, often provide brands the competitive edge needed to win. Opinions vary on what makes key opinion leaders distinct from influencers. Forbes Council Member Rafael Schwarz draws a helpful distinction between experts, influencers, and key opinion leaders.

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10 Step Positioning Process: An “Obviously Awesome” Book Summary – Part 3

Heinz Marketing

By Sarah Threet, Marketing Consultant at Heinz Marketing You might think you know everything about positioning, but you probably don’t know everything about how to DO positioning. How to Nail Product Positioning so Customers Get It, Buy It, Love It ”. Whose opinion of your product matters the most?

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The benefits of influencer marketing (+ what the C-Suite cares about)

Sprout Social

They expect a positive return on investment (ROI), incremental growth contributions and strategic alignment. This approach creates stronger emotional engagement and achieves prolonged brand recollection, as well as stronger brand positioning. It’s all about authenticity and relatability.

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When Brands Voice an Opinion: How to Take a Stand Without Losing Your Audience

ClearVoice

With the constant barrage of news and opinions on social media, it can be challenging for brands to know whether — and how — to speak up about controversial topics. But sometimes the person behind the brand finds it impossible or even immoral to remain neutral about current events. This is a subtle point, but important.