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Is customer satisfaction really important in B2B?

Savanta

Following on from this logic, market research studies tend to focus on measuring customer satisfaction and its cousin the Net Promoter Score (NPS). An analysis of their reasons reveals that in most B2B markets there are four distinct customer segments, each of them loyal for very different reasons. The third segment are ‘locked-in’.

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How to Use Gated Content to Skyrocket Engagement & Conversions

Optinmonster

Gated content is also referred to as locked content. In fact, we’ve seen amazing results from content locking, including one site that got 11,000 new subscribers in a month with a simple content upgrade. Plus, locking your content doesn’t impact SEO. Pros and Cons of Content Locking. Video replays.

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The future of data management platforms in the era of CDPs

Martech

Asked to list the hottest categories in martech, you might mention customer data platforms; you might mention identity resolutions platforms; perhaps data clean rooms. Have DMPs been around so long we just take them for granted (like “big data”)? “Lotame has worn a few different hats over the years. That was back in 2008.

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Use Your Unspent Marketing Budget On Content Marketing For Next Year

Marketing Insider Group

Quick Takeaways: Spending your unused marketing budget on content marketing right now gets you a locked-in annual content plan before the year even starts. These campaigns typically came at the direction of the VP of Sales for those segments: let’s get a full page in an industry trade publication. We need a brochure.

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Scaling with Sales Engagement Platforms & Your Sales Stack

LeanData

Studies repeatedly show sales reps spend well less than half their time on revenue-generating sales activities. Imagine a lead inquires about a campaign for beach vacations, only to have a company follow up with a locked-and-loaded automated response touting winter snow skiing getaways.

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The Step-by-Step Guide to Sales-Marketing Alignment for B2B

Marketing Insider Group

Studies have shown that companies with “good” sales-marketing alignment achieve. Just like a guided missile that has locked on to a target sends constant information to the command center and corrects its course. The question of why Sales and Marketing need to be in sync is a no-brainer. 34% more revenue from new customers.

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Content Marketing-driven Lead Generation Ideas

Scoop.it

That is why it is important to balance your marketing portfolio and segment your offering. E-books, whitepapers, case studies…All of these are great formats for businesses that have some information they want to share. One good tip from us is to use a nice cover for your ebook or case study. Consider hosting free webinars.