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Best CRM software for Consultants

TrustRadius Marketing

One of those powerful software options is CRM. What Is a CRM Software? CRM stands for customer relationship management software. Most CRMs have some form of customer service functionality like live chat, chatbots, and ticketing across media channels. CRM software is incredibly diverse.

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CRM Software Selection Guide?

TrustRadius Marketing

The hardest part of choosing a CRM is knowing what to look for and consider. What is a CRM? Customer relationship management ( CRM ) software solution provides small businesses and major enterprises with services to improve workflows. What are the Benefits of Using CRM Software?

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20 Innovative CRM Trends to Pay Attention to in 2022

Hubspot

In recent years, the CRM (Customer Relationship Management system) has evolved far beyond being just a tool for contact management. As 2022 approaches and we move further into the new decade, some key CRM trends will shake up the industry as we know it. CRM Trends for 2022. AI is becoming a key part of CRM systems.

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HubSpot Custom Properties Every HubSpot User Should Track in Their CRM

SmartBug Media

HubSpot’s custom properties feature allows users to define custom properties or “fields” outside of HubSpot’s default contact properties within their customer relationship management (CRM) platform. A good rule of thumb to keep your CRM platform’s data clean is to create the minimum number of custom properties to accomplish your goal.

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How to make the most of your pharma CRM to power your medical events

SpotMe Blog

But did you know that you can orchestrate and manage so many aspects of your events using your pharma CRM? In this article, we’ll show you exactly how you can make excellent use of your pharma CRM to manage events from start to finish. 5 event management-related things you can do with your pharma CRM.

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Five Knowledge Management Tools to Elevate Your CX

Webbiquity

Using technology like a well-designed knowledge base platform can significantly improve your customer support system, helping you deliver a great CX. The importance of knowledge management for customer experience. How does a knowledge management (KM) system improve the customer experience? A Unified Knowledge Base.

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CRM vs. CMS: Which is Right for Your Business?

TrustRadius Marketing

CRM and CMS may sound pretty similar, but they’re two distinct types of software that do completely different things. But the first step is learning the differences between CRM and CMS software. This post will be your guide to navigating the world of CRM and CMS software. Your Guide For Choosing a CRM or CMS.

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