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The Best Free Digital Experience Platforms in 2022

TrustRadius Marketing

If you’re still using a static content management system (CMS) for digital content delivery, you’re getting left behind. Digital experience platforms (DXP) allow you to create the seamless, personalized experiences your customers expect. As useful as DXPs are, their cost can be prohibitive.

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The Mets, Red Sox, New York Times and more in this week’s martech AI roundup

Martech

Qualtrics Automated Call Summaries automatically summarize calls and enable agents to instantly generate support tickets, send personalized follow-up emails, and create support knowledge base articles. Pendo’s Pendo AI is a series of new innovations and a long-term roadmap to enhance its product experience platform.

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Customer Engagement Software and Strategies for Enterprises

TrustRadius Marketing

Enterprise Knowledge Bases. A knowledge base is a collection of articles, guides, FAQs, and discussion boards where users can find answers about your products and the pain points you can resolve. Salesforce Experience Cloud. The platform offers low-code and APIs for apps, websites, and campaign landing pages.

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Rethinking CMS: Headless CMS for improved B2B Omnichannel Selling & Content Management

Valasys

Enhances the Digital Experience Platforms : . According to Gartner, a digital experience platform (DXP) has an integrated set of technologies, which are based on a common platform. Managing multiple channels can be challenging & the knowledge base of a team should cover them all.

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40 Top Heatmap and Session Replay Tools Reviewed: The Most Comprehensive Comparison Guide

Convert

Contentsquare (Clicktale) Clicktale is now part of Contentsquare, the Digital Experience Platform (DXP) for customer experience analytics on websites, web apps, and mobile apps. It’s an extensive tool with various features and integrations for effective customer experience analytics and insights.

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How to Do A/B Testing in Marketing (A Comic Strip Guide)

Convert

Live chat, blog, and knowledge base with more to come. They have a knowledge base and live chat. Rather than just a testing tool, Optimizely also offers a content CMS for building a blog and an e-commerce site platform ala Shopify and similar under their ‘Digital Experience Platform’.

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2022 BEST SOFTWARE LIST FOR SMALL BUSINESS

TrustRadius Marketing

Additionally, ActiveCampaign offers 500+ pre-built automation templates that make it easy for customers to instantly create and run connected campaigns across all channels, and free customer service, including live chat and phone support, a self-help knowledge base, and complementary data migration. Widen DAM customer results.