Remove journeys
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17 Sales Training Games, Activities, & Ideas to Ramp Up Your Team

Hubspot

There are nearly 15 million salespeople working in the United States, and they spend weeks or even months training for success in their role. Given the different responsibilities, industries, and team structures salespeople encounter, it’s hard to recommend a one-size-fits-all approach to sales training. Use a sales training template.

Training 100
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What Is a Serviceblazer? Here’s What Community Members Told Us

Salesforce Marketing Cloud

Get access to exclusive resources and training As a member of the Serviceblazer Community, you gain access to a treasure trove of exclusive knowledge base articles and customer service training materials. This not only showcases your expertise, but also adds a sense of achievement to your professional journey.

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What Is a Customer Service Star? Find Out What Top Trailblazers Told Us

Salesforce Marketing Cloud

Get access to exclusive resources and training As a member of the Service Trailblazer Community, you gain access to a treasure trove of exclusive knowledge base articles and customer service training materials. This not only showcases your expertise, but also adds a sense of achievement to your professional journey.

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A roundup of the latest AI-powered marketing technology releases

Martech

It is trained on real-time consumer queries as well as a collection of structured and unstructured public information. It’s designed to answer questions reliably based on dynamic enterprise data automatically augmented with relevant public information. Product content Optiwise.ai

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Win as One: The future of financial services teams 

Seismic

At Shift 2023, experts from our award-winning Professional Services team led breakout sessions designed to help our customers navigate complex enablement journeys. We’ve come to realize that enablement isn’t just a destination – it’s a journey.

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This week’s roundup of AI-powered martech releases

Martech

Nearly two-thirds (61%) of C-suite executives and IT professionals say they are concerned about their employees’ knowledge of how to use AI, including creating prompts, according to a Portal26 survey. Being able to ask a question in natural language is not a substitute for training.

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A Quick Guide to Automated Customer Service — And Why It’s Actually Good for Humans

Salesforce Marketing Cloud

For example, automation can help your support teams by answering simple questions, providing knowledge base recommendations, or automatically routing more complex requests to the right agent. You can include a contact number or links to knowledge base articles so they know what to do next.