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What could disrupt the future of generative AI?

Martech

GenAI and the foundation models on which it rests are currently at the dizzying peak of the Gartner hype cycle. If Gartner’s model is sound, those tools may be about to plunge into the “trough of disillusionment” before emerging a few years hence on a plateau of useful productivity. Surely not. That’s a big obstacle.

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Will the EU disrupt AI-powered customer support?

Martech

With customer support, service and experience managers rushing to embrace generative AI and increase the deployment of AI-powered conversational tools (so far, much more text than voice), here comes Gartner with a prediction: By 2028, the E.U. will mandate “the right to talk to a human” in customer support and service interactions.

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EU’s ruling against Facebook a big blow to first-party data usage

Martech

They said that not only was Facebook violating the EU’s GDPR , but that its dominance in social media made this an antitrust issue as well. The decision shouldn’t have surprised anyone, says Gartner’s Matt Moorut. Dig deeper: EU fines Facebook $1.3 billion for privacy violations The decision.

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3 Demand Generation Trends to Watch in 2019

ANNUITAS

And as the quest to improve the customer experience has made buyer data more precious than ever, marketers have had to tighten their approach to collecting it thanks to GDPR. GDPR officially became law in May of 2018, forcing marketers to truly put customers first.

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Digital Privacy and Compliance: How B2B Marketers Can Navigate New Regulations

Heinz Marketing

Looking at Recent Changes Let’s consider two of the most significant compliance changes in recent years: the General Data Protection Regulation ( GDPR ) established by the European Union and California’s Customer Privacy Act ( CCPA ). Of course, GDPR doesn’t restrict the data collected for U.S.

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Data Cleansing Automation: Enhancing Efficiency and Reducing Manual Efforts

Only B2B

This precision is not just a luxury but a necessity; according to Gartner, organizations lose $15 million annually due to poor data quality. According to Gartner, organizations that actively invest in data quality can expect a 25% improvement in their data quality metrics within a year. Essential Tools for Automated Data Cleansing A.

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Don’t Panic About Lost Data — Smart Backups Can Safeguard Your Business

Salesforce Marketing Cloud

Research by Gartner estimates that the average cost of IT downtime can be as much $6,600 per minute, or $400,000 per hour. In total, fines for the General Data Protection Regulation (GDPR), a European data and privacy law, have alone reached over $4.4 This results in decreased productivity and lost revenue.

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