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Survey: Marketers Challenged in Developing Real-Time Customer Insights to Improve CX

KoMarketing Associates

Verndale recently published the “Solving for CX: 2018 Customer Experience Survey” to gauge how businesses are approaching CX differently. Marketers are still invested in delivering a memorable customer experience (CX), but it is not without its challenges, according to new research.

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4 Practical Tips to Avoid Confirmation Bias with AI

Vision Edge Marketing

Confirmation bias can occur at the outset in how we develop and field surveys, conduct interviews or focus groups , and analyze the competition. Survey/Instrument Construction : The construction of surveys is a critical aspect of research methodology that can fall prey to confirmation bias.

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Report: B2B Marketers Strategizing to Overcome Google Algorithm Changes

KoMarketing Associates

UpCity recently released the results of a survey aimed at determining how digital marketers are being impacted by Google updates, and statistics suggested that 26% of B2B digital marketers have seen a drop in revenue as a direct result. However, many B2B digital marketers are developing solutions to rebound from these challenges.

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99% of CMOs Cite Return-on-Investment as Their Top Marketing Stressor

KoMarketing Associates

Brand Keys recently released the results of its “Marketing on My Mind” survey, focused on determining which concerns are causing stress for CMOs, in particular. For the survey, Brand Keys asked 463 CMOs and brand managers about what is keeping them up at night, honing in on potential problem areas from the past year.

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The State of Buyer Personas 2022 Survey is Now Open For Your Input

Tony Zambito

The 20th Anniversary of Buyer Personas Survey To Help Determine Usefulness. With the 20 th Anniversary upon us, it is time for a State of Buyer Personas 2022 survey. Who do we need help from for the State of Buyer Personas 2022 Survey? We are not seeking consultants or agencies to take the survey. It is hard to believe.

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20% of Marketers Still Only ‘Somewhat Confident’ in Social Media ROI

KoMarketing Associates

Our survey found that, when it comes to social media, seniority has a major impact on how individuals perceive and demonstrate the value of social,” wrote the authors behind the report. That being said, only 37% are “extremely confident,” and 20% are just “somewhat confident.” About 4% stated that they are “not at all confident.”. “Our

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Decoding the Critical Components of Buyer Trust

B2B Marketing Directions

Marketing alone can't create buyer trust, but the right marketing approach can make it more likely trust will develop. One of the largest studies of trust is the annual "Trust Barometer" survey by the global communication firm Edelman. The starting point is to understand what leads to the development of buyer trust.

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