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16 years later, the present — not future — of martech is here, but unevenly distributed

chiefmartech

The CMO Survey , a bi-yearly study of trends and perspectives from CMOs run by Duke University, Deloitte, and the AMA, has been one of the keystone research projects in the marketing industry for over a decade. It’s very well run, and I eagerly look forward to reading it every time it’s published.

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How to Create Case Study Videos That Win New Business

Vidyard

Case study videos are powerful tools for businesses looking to attract new clients and drive revenue. By using video, you add a personal element that’s difficult to achieve with a traditional, text-based case study. When properly executed, a case study video showcases the value of your work and helps grow your business.

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6 Crucial Findings From Netline’s 2024 B2B Content Consumption Report

Convince & Convert

Quite a bit: Content formats like Playbooks, Case Studies, and Trend Reports are strongly linked with immediate buying decisions. This surge signals AI’s move from the periphery to the core of B2B interest, presenting an opportunity for marketers to lead conversations in this space. So why are we talking about case studies?

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Case study: Why T-Mobile chooses Medallia for top-notch CX

ClickZ

In this case study, we look into the work T-Mobile is doing with Medallia to improve their customer experience. We looked at other tools,” says Vidal, “Ultimately, I would say what differentiated Medallia was that they worked with us as a true partner. This was another differentiator,” explains Vidal. “We

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How to Create Case Study Videos That Win New Business

Vidyard

Case study videos are powerful tools for businesses looking to attract new clients and drive revenue. By using video, you add a personal element that’s difficult to achieve with a traditional, text-based case study. When properly executed, a case study video showcases the value of your work and helps grow your business.

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Enabling with technology, differentiating through humanity

Martech

In the case of many QSRs, many concepts actively invest in technology while the complaint resolution/closed-loop processes are still manual and often chaotic. Make sure you plan journey mapping studies from the customer’s perspective and create operationally centric process maps. Be inclusive. Engage employees in meaningful ways.

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Who Are B2B Creators and Why Do They Matter?

Marketing Insider Group

It’s a combination of factors: The increasing demand for high-quality, niche content The growing influence of digital platforms The need for businesses to differentiate themselves in a crowded market B2B creators are stepping up to meet these challenges, transforming the way businesses think about content and communication.