Remove holiday-customer-delight
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Customer service tiers: What they are and how to create them

Sprout Social

Picture this: You log on for the day to see what customer inquiries came in overnight. The majority are asking if hours will be adjusted during an upcoming bank holiday. If you answered “we route these issues to the appropriate support agent”, then you’re probably familiar with the concept of customer service tiers.

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Inflation Could Curb Holiday Spending — Keep Shoppers Happy With Excellent Service

Salesforce Marketing Cloud

A labor shortage , inflation , and ongoing supply chain challenges are set to make the holiday season less festive for retailers and consumers alike. By providing customer service they can rely on — fast returns, an easy help center, and questions answered with one phone call. Get the guide.

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From tech tools to personalized presents: Holiday gifts marketers actually want

Martech

This holiday season calls for a more thoughtful approach to gifting, especially when it comes to the discerning marketer in your life. From cutting-edge gadgets that redefine work efficiency to bespoke items that add a personal touch, each suggestion is handpicked to surprise and delight the marketers in your life. Three French hens?

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How to Express Gratitude to Your Clients

Trade Press Services

As we embrace a spirit of gratitude during the busy holiday months, this time of year is the perfect time to say “thank you” to the people who contribute to your success: your customers. How Gratitude Empowers Customer Relationships Gratitude is beneficial for both the recipient and the giver. A thoughtful card or gift.

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HubSpot Tip: How to Use Property-based Workflows to Delight Your Customers

SmartBug Media

What is a happy customer? A happy customer is not a pet you fantasize about rescuing at the local shelter. A happy customer is earned, much like the love you would earn from that pet at the local animal shelter. You should want a happy customer because they boost profits by 25-95 percent. What is customer delight, really?

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5 Order Management Trends Here To Stay

Salesforce Marketing Cloud

Nearly everything can be delivered — and customers like it that way. But a delayed package or inaccurate delivery data could drive a loyal customer to abandon your brand. Learn how you can grow your business and delight customers with a future-proof, scalable system. Deploy self-service functionalities.

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Beyond Pixels: Unconventional Non-Digital Marketing Ideas to Elevate Your Brand

Stevens & Tate

Non-Digital Marketing That Creates Direct Interaction: Handwritten Thank You Notes: These days most communication is digital, receiving a handwritten note can be a delightful surprise. Send personalized thank you notes to customers, partners, or supporters to show genuine appreciation. IKEA did this by creating fun pop-up stores.