8 key tips for marketing to existing B2B customers
Tomorrow People
MAY 30, 2022
Why customer retention should be your top priority. When it comes to B2B marketing, businesses often focus on customer acquisition. After all, you can’t build brand loyalty if you don’t have customers. But what if you already have a decent customer base? That’s where customer retention comes in. According to Harvard Business Review, boosting customer retention by just 5% can actually increase your revenue by 25% to 95%.
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