5 ways to capture the voice of the customer (VoC) for category-leading positioning
Tomorrow People
JUNE 3, 2024
It’s a research strategy that gives you insight into what your customers’ preferences and aversions are, which you use to inform your business activities. VoC data can also improve the effectiveness of your content marketing and market activation efforts. As a research method, it’s a fast, inexpensive, and scalable way to capture VoC.
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