Martech

APRIL 5, 2024

This week, JPMorgan Chase launched Chase Media Solutions, its new digital media business. It’s the first bank-led media platform, allowing advertisers to send relevant promotions to some 80 million financial customers. Dig deeper: Why we care about retail media networks Data. Non-retail media platform.

Advertising Agencies 108

Advertising Agencies Media Verticals Paid Search Agency 108

Martech

FEBRUARY 28, 2024

Consumers make purchase decisions largely based on their online research, not necessarily on product packaging, benefits or customer service. Forging a strong connection with the audience in their moments of need is the way to create lasting brand affinity and loyalty. They must provide real value in the right place at the right time.

Trust Marketing 103

Trust Marketing Loyalty Ad Building Planning 103

SendX

OCTOBER 20, 2020

Some of the benefits of customer appreciation emails include: Increase customer loyalty and repeat purchases More customer marketing through referrals and positive reviews Additional opportunities to upsell without extra ad costs In this article, we’ll show you nine different types of customer appreciation emails including real-life examples.

Loyalty 195

Loyalty Amazon Email Marketing Paid Search Agency 195

SmartBug Media

FEBRUARY 1, 2024

The post-purchase moment is pivotal in the buyer’s journey. A successful email marketing strategy includes post-purchase emails that drive engagement, revenue, loyalty, and, ultimately, customer retention. This article will explain how you can maximize your marketing efforts and fuel customer retention with post-purchase emails.

Loyalty 59

Loyalty Acquisitions Word of Mouth Cross-Selling 59

Webbiquity

APRIL 18, 2023

This list includes tactics from SEO optimization to social media accounts , and more, that can realistically produce a return on your budget and efforts. B2B e-commerce tactics are designed to make the digital purchasing experience as engaging and efficient as possible. What are B2B eCommerce Marketing Tactics?

eCommerce 297

eCommerce Social Media Tactics B2B Marketing 297

Zoominfo

SEPTEMBER 1, 2019

Businesses have posed the question of how to build and strengthen customer loyalty throughout history. But it’s more pertinent than ever before in today’s crowded digital landscape, where businesses struggle to build and maintain customer loyalty in an ever-expanding field of competitors. Establish a Social Media Support Protocol.

Loyalty 130

Loyalty Ad Building Zoominfo Budget Programs 130

SmartBug Media

MAY 15, 2023

Our panel discussion featured Dan Caldwell , tech partnerships team lead at Klaviyo; Kira Renee , e-commerce product marketing manager at SmartBug Media; and Ryan O’Connor , director of e-commerce marketing at SmartBug Media. Many brands make the mistake of thinking that retention marketing starts after the purchase has been made.

Loyalty 97

Loyalty Ad Building Paid Search Agency Budget Programs 97

Huptech Web

APRIL 30, 2024

What is the Repeat Purchase Rate? Benefits of Repeat Purchase Rate How to Calculate the Repeat Purchase Rate for your Shopify Store? 7 Powerful Strategies to Increase Repeat Purchase Rate And much more! Repeat purchasing can be observed in many industries, from everyday consumer goods to services.

Purchase 52

Purchase Examples Lead Ranking Click Rate 52

SmartBug Media

AUGUST 29, 2023

As companies strive to expand their customer base and increase sales, the idea of purchasing lead lists may appear enticing. Though it may seem like a quick solution to acquiring leads, the truth is that purchasing lead lists can have detrimental effects on your business.

Purchase 104

Purchase Cost Sales Qualified Leads Lead Scoring 104

Stevens & Tate

MAY 3, 2023

This can be a real challenge if you don’t understand the factors that influence consumer purchasing decisions. They may ask someone in person for a recommendation or ask online, via social media, online chat, or email. The journey doesn’t end when someone makes a purchase.

Marketing Funnels 96

Marketing Funnels Purchase Top of Funnel Peer-to-peer 96

Oktopost

NOVEMBER 22, 2023

Social media has revolutionized B2B marketing. And businesses recognize the power of social media in driving tangible results. 60% of US B2B marketers named social media the most effective B2B channel for driving revenue in 2023. However, social media is also the fastest-evolving channel.

Social Media 117

Social Media Trends Media B2B 117

Convince & Convert

APRIL 12, 2024

The struggle is real for social media leaders, managers, and teams. Whenever you mention that you work in social media, from the outside looking in, people think that you take a photo and/or video and just hit “post” to make the magic happen. Nevertheless, we know it takes much more work to manage a brand on social media.

Social Media 138

Social Media ROI Media Cross-Selling 138

The Customer

AUGUST 25, 2021

It’s time to revisit one of the simplest, most universal measures to test a company’s customer loyalty. Loyalty Should Be, Too. Companies need to be careful not to confuse customer satisfaction with customer loyalty; two very different measurements. Let’s Use RFM to Measure Customer Loyalty!

Loyalty 98

Loyalty Paid Search Agency Advertising Agencies Customer Satisfaction 98

Martech

OCTOBER 1, 2021

With limited resources, marketers need every edge they can get, including psychology, to get customers closer to purchase. Brand awareness can be found in obvious areas like the ad you see when you’re scrolling through social media, or a pop-up that you click on,” said Sangha. Loyalty comes after the fact.

Purchase 131

Purchase Practices Customer Satisfaction Work Management 131

SmartBug Media

AUGUST 21, 2023

Companies such as Starbucks, Sephora, Ulta, and North Face possess a level of customer loyalty unmatched even by much larger corporations. Ideally, you want to replicate these programs’ successes using your brand’s unique take on loyalty rewards. To develop a winning loyalty program, consider your what, why, and how.

Loyalty 52

Loyalty Budget Programs Lead Ranking Merchandising 52

Martech

AUGUST 18, 2023

Over 90% of retailers are investing in AI to improve the shopping experience and either have an active retail media network or plan to have one within two years. 59% say they have now made purchases on social media, almost four times as many as in 2021. Shoppers are splitting online and in-store purchases almost evenly.

Media 86

Media Mobile Advertising Loyalty Social Media 86

Adobe Experience Cloud Blog

JUNE 2, 2020

Those businesses who have made the right moves to be helpful and be a light for customers going through an incredibly difficult time will have taken customer trust and loyalty to levels rarely seen except by the oldest and strongest brands. Those brands have built passionate customer loyalty over the decades.

Loyalty 174

Loyalty Personalization Ad Building Content 174

Marketing Insider Group

AUGUST 1, 2023

Ever feel like your social media metrics are whispering secrets to you? Social media metrics are constantly gathering intel, ready to report back with crucial insights about how much your audience is digging your content, how loyal they are to your brand, and much more. Well, you’re not far off.

Social Media 205

Social Media Cost Per Click Cost Per Thousand CPM 205

Stevens & Tate

SEPTEMBER 28, 2021

But, did you know that it is also critical for building customer loyalty? Here is a step-by-step guide to creating content that will increase customer loyalty: Attract: Attracting new prospects is critical if you are hope to increase your online traffic in the future. Sharing content on social media helps drive even more traffic.

Loyalty 75

Loyalty Lead Ranking Marketing Qualified Leads Top of Funnel 75

illumin

JANUARY 9, 2024

As an integral part of a full-funnel marketing experience, retail media aims to target consumers at or near the place of purchase, encouraging conversion. Lower-funnel activities like this are important for engaging customers throughout their buying journey and in retaining brand interest after a purchase has been made.

Top of Funnel 98

Top of Funnel Advertising Agencies Funnel Advertising Emarketing 98

Sprout Social

JANUARY 29, 2024

Social media networks, and the way users interact with them, evolve quickly. This year, plan for more changing audience preferences and deeper social media fragmentation. The dynamic industry landscape demands social media teams adapt fast, remain hyper vigilant to unpredictable user preferences and make room for experimentation.

Social Media 105

Social Media Allocation Media Marketing & Strategy 105

Televerde

APRIL 27, 2021

It not only helps you assess how many new customers you’re gaining, but it also reveals how well you’re meeting the needs of your existing clientele and builds customer loyalty. When you do, 93% of customers are likely to purchase from you again. The Importance of Improving Customer Loyalty.

Loyalty 75

Loyalty Word of Mouth Demographics Social Media 75

Sprout Social

JANUARY 9, 2024

According to The Sprout Social Index™ , consumers across age groups agree the most memorable thing a brand can do on social media is respond to customers. To create an exceptional customer experience, invest in your team’s social media personalization strategy. What is social media personalization and why are marketers prioritizing it?

Social Media 117

Social Media Personalization Media Work Management 117

Convince & Convert

MARCH 5, 2024

The Challenge of Building Customer Loyalty If you’re a brand leader today, it can feel like it’s harder than ever to build loyalty with customers. We conducted a survey of 1,500 US and Canadian social media users aged 18-64 to determine how loyalty was changing and what brands could do to win consumers over. .”²

Research 146

Research Loyalty Case Studies Communities 146

Oktopost

APRIL 28, 2024

Social media marketing managers and sales executives are no longer sitting on opposite ends of the strategy table. To close more deals, sales executives are starting to take social media for sales seriously. In case you haven’t heard yet – building relationships and engaging on social media platforms is the future of B2B sales.

Social Media 80

Social Media Top of Funnel B2B Thought Leadership Media 80

ClearVoice

OCTOBER 19, 2020

What about the importance of customer loyalty? What about creating post-purchase content to keep the very customers we worked so hard to attract and win? An interview with Jay Baer on creating customer loyalty through content. Can you talk about the importance of customer loyalty as it relates to content creation?

Loyalty 102

Loyalty Top of Funnel Paid Content Word of Mouth 102

Tomorrow People

JUNE 3, 2024

When you learn about the opinions, desires, demands and motivations of the people who already use your product, you’re in a better position to foster brand loyalty, develop customer-centric products, and drive more sales. When leveraging social media as a source of VoC, it’s essential to adopt a non-intrusive approach.

Positioning 156

Positioning Lead Scoring Lead Ranking Leads 156

Spiralytics

MAY 30, 2024

In the Philippines, social media isn’t just a pastime—it’s a way of life. million social media users as of January 2024, making up 73.4% These figures underscore just how deeply integrated social media is in Filipinos’ daily lives. hours daily—was dedicated solely to social media.

Social Media 62

Social Media Media Paid Search Agency Advertising Agencies 62

Sprout Social

OCTOBER 23, 2019

Brand loyalty will build ambassadors and help you retain customers long term. This might seem like a tall order, but you can break this down into attainable tactics and goals that can become part of your social media marketing strategy. Read on to learn how you can bring the concept of brand loyalty into focus through your marketing.

Loyalty 84

Loyalty Ad Building Brand Identity Branding 84

SocialPilot

JANUARY 21, 2024

Social media has too many things to offer to brands and users. A call-to-action can be a slight nudge for commenting on your social media posts or the final call to sign up for a free trial. You can even use social media CTA to distribute your gated content like downloading an ebook, templates, checklist, or more. Let’s explore!

Social Media 117

Social Media Examples Media Urgency Marketing 117

Valasys

FEBRUARY 28, 2020

Ever wondered how to build customer loyalty with content marketing? This includes proactively answering to the after-sales & services queries of the customers & guiding them with the insightful how-to-videos to make the best use of the products or services they have purchased. billion in 2015 to $4.0 billion by 2020.

Loyalty 72

Loyalty Top of Funnel Content Marketing Ad Building 72

EveryoneSocial

MARCH 22, 2021

Building brand loyalty is one of the best ways to retain customers, attract new customers, and generate fans of your organization for years. Although every company wants to create brand loyalty, it’s not always a simple task. What Does Brand Loyalty Mean? Why is Brand Loyalty Important? What Drives Brand Loyalty?

Loyalty 81

Loyalty Ad Building Brand Identity Branding 81

The Customer

OCTOBER 13, 2021

When loyalty is in the balance, companies should weigh these four user characteristics first. Social Media Has Many Faces. The whistleblower, former Facebook employee Frances Haugen, testified before lawmakers that the social media giant knowingly harms children’s health (via Instagram) and allows divisive misinformation to be posted.

Social Media 98

Social Media Advertising Agencies Media Loyalty 98

Martech

OCTOBER 5, 2023

Georgia-Pacific advertises its popular paper brands — including Brawny, Angel Soft and others — on retail media networks. Overseeing these campaigns is Paras Shah, the company’s director of digital media. Being proactive is key because the rapidly growing RMN landscape lacks standardization — media buyers beware.

Advertising Agencies 101

Advertising Agencies Media eCommerce Cost Per Click 101

Scoop.it

NOVEMBER 1, 2022

These brands are known for their large social media followings, but what’s even more impressive is their loyal (sometimes even die-hard) online entourage. They devise a carefully curated social media advocacy strategy including fostering emotional connections, creating exceptional customer experiences, delivering consistent value, and more.

Social Media 83

Social Media Top of Funnel Media Brand Identity 83

Convince & Convert

SEPTEMBER 11, 2015

A dramatic number of consumers have come to expect an executive presence on social media, particularly Twitter, as a means of accessing brands 24/7/365. A recent survey by BrandFog revealed that when executives are active on social media, consumers develop a higher level of confidence in the company’s leadership.

Loyalty 164

Loyalty Twitter Brand Identity Branding 164

Martech

DECEMBER 30, 2022

Digital media and advertising. Retail media networks. Retail media networks have taken digital advertising by storm over the last two years. Dig deeper: Why we care about retail media networks. Where do retail media networks go from here? Retail media networks standardize.

Media 96

Media Funnel Advertising Advertising Funnels eCommerce 96