article thumbnail

5 Ways B2B Marketers Can Use CRM for SaaS Customer Retention

Spiralytics

However, a ChartMogul study shows that SaaS businesses retaining over 85% grow 1.5x This is where you’d want to extend CRM use rather than keep it to store customer data. Surely, you’d use CRM basics to manage leads and track sales. But there’s much more you can do with CRM to drive customer retention. to 3x faster.

CRM 62
article thumbnail

From Insight to Impact: Harness the Potential of B2B Data

Binary Demand

Cleansing B2B Data Keeping B2B Data Secure Maintaining High B2B Data Quality Conclusion FAQ’s [ps2id id=’b2b-data-types’ target=”/]What are The Different Types of B2B Data? It encompasses various aspects such as browser type, operating system, cloud-computing infrastructure , server type, and CRM platform.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Streamlining Your Sales Process

SmartBug Media

Leveraging data analysis tools and CRM solutions is essential for ensuring the sales team is making the most of its time and resources. The best marketing agencies empower your sales team by creating engaging materials such as articles, interactive pieces of content, quizzes, and FAQs. Check out some of our successful case studies.

Process 64
article thumbnail

Top seven chatbot platforms and tools available

ClickZ

30-Second Summary: By 2020, a Walker study stated that customer experience will overtake price and product as the major differentiating factor. A Walker study stated that customer experience will overtake price and product as the major differentiating factor by the end of 2020. Case study. Integrations. Product USP.

article thumbnail

Top Intent Data Providers Used by Marketers (and the Use Cases Behind Them)

SmartBug Media

This means that when those potential customers search, you can make sure they find you with marketing activities such as an FAQ section on your website, a blog post, a white paper, or an in-depth video for complex explanations. Top 4 Intent Data Providers and Their Use Cases. You can read the full use case here. Demandbase.

article thumbnail

Partner Relationship Management: The Key to Scaling Your Sales Efforts 

Salesforce Marketing Cloud

PRM is sometimes confused with CRM (customer relationship management), but there’s a key difference: instead of managing relationships with customers directly, PRM optimizes interactions with partner businesses. As they say at Salesforce, if it’s not in your CRM, it doesn’t exist. Recruit and vet sellers based on strategic fit.

article thumbnail

10 Proven Video Scripts and Email Templates for Virtual Selling

Vidyard

Common Use Cases for Video in Your Knowledge Base 3.1.2 5: Optimize Support with CRM Integration and Video Analytics 3.5.1 Support CRM Integration 3.5.2 Common Use Cases for Video in Your Knowledge Base 3.1.2 5: Optimize Support with CRM Integration and Video Analytics 3.5.1 Support CRM Integration 3.5.2