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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

In Search of Mass Influencers In a fascinating new Forrester Research study about online peer influence, Augie Ray and Josh Bernoff determine that consumers generated more than 500 billion online impressions about products and services in 2009. population.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Two Sides of the Same Coin A remarkable recent study by MarketingProfs, however, pokes a hole in even that notion of B2B and B2C social media divergence. The differences may then lie in use cases and expectations. Private brand communities vs. Facebook. Linkedin Groups vs. Twitter. Podcasts vs. YouTube. Kipp Bodnar´s last blog.

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Is Social Media Too Big For Its Britches?

Convince & Convert

In some cases these are members of the media. In other cases, they are the new influencers, bloggers and taste-makers. Social CRM The new telephone. Social CRM is an enormously important aspect of SM, especially for B2C businesses with a loyal, engaged customer base. Whatchew Talking Bout?