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Salesforce Customer 360 Solution to Share Data Without a Shared Database

Customer Experience Matrix

Salesforce has sipped the Kool-Aid: it led off the Dreamforce conference today with news of Customer 360 , which aims to “help companies move beyond an app- or department-specific view of each customer by making it easier to create a single, holistic customer profile to inform every interaction”. But they didn’t drink the whole glass.

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12 Biggest Content Marketing Challenges in 2020

Marketing Insider Group

This involves overlaying inputs from multiple points such as SEO reports, listening scans, CMS & CRM data, conference reports, sales insights, customer insights and research reports, etc. Cyclical events, seasonal dynamics or conferences are good examples. ” I try to answer that question regularly on this blog.

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Six Ways to Connect with Hard-to-Reach Business Buyers

Webbiquity

Business Insider humorously reported a few years ago that you are statistically more likely to be dealt a full house in a poker game, win the Mega Millions lottery, have twins, be accepted into Harvard, complete Navy SEAL training, or survive a plane crash—among other things—than you are to click on a display ad.

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5 Ways to Align Sales and Marketing While Working an Event or Conference

Brandpoint

As simple as it sounds, have both sales and marketing complete research before the event. This will save you a ton of time during the conference because you will have already prepared and planned for that specific event. Decide on systems and processes you will use to keep your teams organized. Generate in-person sales.

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New research: Empathy and solving buying problems

markempa

Now I’m thinking about buying your CRM solution. Look, I just want this bleeping bleep CRM system, but this is too hard – never mind. I talked with 1,200 people at our Vegas conference last year. It’s Thursday morning, 9:00, and you’ve got to do what? And it’s Thursday morning, 9:00. Here’s the 10 Step process.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

The debate on Social CRM (sCRM) could easily become a distraction. Tagging contacts in your CRM system requires nothing more sophisticated than one or two multi-select lists on your contact record. Look here for some clues [link] Do your homework – start here [link] – social CRM is not Advertising 1.0

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B2B Marketing Tools for Working Remotely

SendX

No daily commute, business meetings or dressing up saves time for the employees unless you have a meeting or conference. In this blog, we will discuss marketing tools that will boost your company’s productivity, collaboration and communication. HubSpot HubSpot is the market player when it comes to CRM.