Remove Acquisitions Remove Cross-Selling Remove Interactive Marketing Remove Loyalty
article thumbnail

Customer Retention Emails For Customer Loyalty

SmartBug Media

A successful email marketing strategy includes post-purchase emails that drive engagement, revenue, loyalty, and, ultimately, customer retention. This article will explain how you can maximize your marketing efforts and fuel customer retention with post-purchase emails. What Are Customer Retention Emails?

Loyalty 59
article thumbnail

7 value-added assets to engage and upsell customers

Martech

Many marketing teams neglect the opportunity to engage and upsell customers using proven, data-driven prospecting techniques. Customer marketing and prospecting are not the same. First, utilize the same martech tools used to identify prospects to upsell, cross-sell and retention opportunities.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The B2B case for retention marketing: 7 key tactics

Martech

Customer retention is becoming more of a priority for B2B marketers lately. As buying shifts online and marketing takes on some traditional sales roles, retaining existing customers is essential for driving growth and profits. But, at last, B2B marketers are beginning to grasp the importance of retention marketing for profit growth.

Tactics 114
article thumbnail

How BODs Can Architect Better Strategic Customer-Centric Designs | What’s Your Edge

Vision Edge Marketing

Fader, a professor of Marketing at the Wharton School of the University of Pennsylvania, defines customer-centricity as “a strategy to align a company’s development and delivery of its products and services with the current and future needs of a select set of customers to maximize their long-term financial value to the firm.”

Design 222
article thumbnail

Let’s talk ABM: 6 ways to power your Customer Lifecycle strategy with ABM

Strategic-IC

The probability of selling to an existing customer is up to 14 times higher than the probability of selling to a new customer. If you have ever doubted the value of customer loyalty and retention, consider this your wake-up call. For many organizations, new logo acquisition is the primary goal.

article thumbnail

Why Customer Expansion Is a Retention Strategy

Madison Logic

With so many opportunities within your customer base, no wonder B2B marketers are starting to emphasize building out a stronger retention strategy. In many organizations, the primary role of the marketing team is to influence the top-of-funnel (TOFU) and middle-of-funnel (MOFU) motions to build and fuel the sales pipeline.

article thumbnail

Customer Success—and PLG—as a Profit Center

Heinz Marketing

By Lauren Bensussen , Senior Marketing Consultant at Heinz Marketing. While the idea of customer success as a profit center is not new, it is regaining momentum and overtaking new logo acquisition as the main strategy for B2B revenue growth. Customer Marketing. Revenue Ops / Marketing and Sales Ops.