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Top 7 Customer Experience (CX) Trends for 2020

Martech Advisor

Tapping into omnichannel and digital customer experience (CX) trends will be the key to success for business leaders, marketers and CX planners in 2020. In this article we explain why mobile-first, customer data centralization, VR, chatbots and more, will be the key driving trends of great customer experiences in 2020. nillion in 2021.

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User-Generated Content: How to Use It for Good and Avoid a PR Crisis

Contently

Here’s an example of when it’s bad: United Breaks Guitars is a song and music video that musician Dave Carroll created in 2009 after United Airlines damaged his guitar during a flight. After failing to receive satisfaction from the airline, Dave wrote and recorded a song about his experience and posted it on YouTube.

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Successful Industrial Websites Require Part DiY and Part.

Industrial Marketing Today

I am referring to updating, maintaining and sometimes marketing their industrial websites. My opinion is somewhat biased because I am an industrial and B2B marketing consultant. I make my living providing marketing services including designing and marketing industrial websites. Is that a good thing?

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Video Reward Ads: A Game Changer for Digital Marketing

Digilant

The volume of this industry makes it ripe with opportunity. That offers potential for advertisers in various industries seeking different demographics’ attention. That offers potential for advertisers in various industries seeking different demographics’ attention. Stay up-to-date with industry trends.

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Shortening the Industrial Buy Cycle in 5 Simple Steps

Industrial Marketing Today

Even though her article is about the B2B buy cycle in general, it is a perfect follow up to my earlier post “Deconstructing the Four Stages of the Industrial Buy Cycle.” Create and deliver useful information such as white papers, industry research and trends and how-to guides for selecting the right solution provider.

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The Rise of the Content Marketer « The Effective Marketer

The Effective Marketer

Twitter feeds need updating, Facebook pages need commenting, blog posts need editing, and YouTube videos have to be tagged. Sales reps are sharing webinar recordings with prospects, the CEO is blogging his latest thoughts on the industry, the human resources manager is updating the company’s LinkedIn page. Does it sound familiar?

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Yo Yo Honey Singh:  Smartest Marketer in Bollywood?

LeadSquared

In an already saturated Bollywood music industry where new pop singers arrive frequently and vanish even faster, this undisputed superstar holds his ground firmly. It all started with a YouTube video. On social media he has: Over 11 Million followers across Twitter and Facebook Nearly 310 Million Combined views on His YouTube videos.

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