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Adobe Buys B2C Marketing Automation Leader Neolane: One Gap Filled, But Where's CRM?

Customer Experience Matrix

That frankly didn’t take much insight, but I’ll brag a bit more about having pegged Adobe as needing to add marketing automation as far back as this post in 2009 and again in 2010. It still doesn’t put Adobe on equal footing with Oracle , Salesforce, SAP or Microsoft , since they all have major CRM platforms which Adobe does not.

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NetWise Integrates With LiveRamp Data Source

Valasys

announced its integration with LiveRamp Data Source , allowing marketers to hyper-target B2B audience groups across omnichannel. The integration will facilitate direct ‘farm-to-table’ access for all data requirements across every digital channel. Businesses often have stale contact in their CRM or data repositories. On the 3 rd.

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SalesFusion Combines Online and Offline Marketing with CRM

Customer Experience Matrix

Summary: SalesFusion combines all channels within marketing, and merges marketing automation with CRM as well. And, while we’re on the subject, they need REALLY TIGHT integration between marketing and sales automation, if not one shared system. online chat and - telemarketing support through the CRM component.

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Integrating Email and Social Media with Flowtown | Email Marketing.

Convince & Convert

They also have a nice integration with Klout – the leading service to gauge Twitter influence – automatically including Klout scores for each person. Export your email subscriber or customer database to Flowtown, and you’ll know in minutes what percentage of your audience is on Facebook or some other social outpost.

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SiriusDecisions Summit 2009 – What we learned at the 2008 Summit, and why we are excited for 2009

Adobe Experience Cloud Blog

Here at Marketo, everyone is very excited about the upcoming SiriusDecisions 2009 Summit being held May 13-15 in Scottsdale, Arizona.      Last year attendees made big leaps in integrating their sales and marketing teams during the event.  through opportunity completion and beyond. 

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Genoo and Act-On Software Add Social Marketing Features

Customer Experience Matrix

It has made several important enhancements since my review in March 2009 , notably multi-step campaign sequences and bi-directional integration with Salesforce.com. Providing a library of standard replies to Twitter messages is not unique (see my December 2009 review of Spredfast for something similar).

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Salesforce.com Announces Site.com Web Site Management: Will Marketing Automation Features Follow?

Customer Experience Matrix

My original reaction was “I told you so”, since I’ve been talking about the convergence of CRM and Web site management for years. Here’s a piece from 2009.) But Salesforce.com VP of Product Management Anshu Sharma did post a detailed explanation of the rationale on a Salesforce.com blog. Not that I'm bragging or anything.)