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B2B Attribution – Making Sense of Touchpoints

Engagio

The modern marketer should be able to tell you what companies are on their website, what content visitors engaged with, and when activity occurred with ease. Understanding which marketing activities impacted these activities in the first place is not as easy to answer. Digital marketing leaders can use this research.

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What is a Touchpoint, and How Can You Use It to Boost Sales?

Televerde

These brand interactions are called touchpoints. Every touchpoint a customer experiences increases the chances they will purchase from you. You won’t always be able to control touchpoints. They can be direct interactions with strategies you set in place or indirect contact through third parties.

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Ecommerce Omnichannel Applications: Improving Conversion with Touchpoints

Digilant

In conjunction with the conversations about increasing eCommerce sales has been the importance of touchpoints. Touchpoints are ways a consumer interacts with your brand, whether in-person, online, via social media, yelp reviews, etc. Experts have varying options on how many touchpoints it takes to make a sale.

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How Connected TV Advertising Can Transform Your Marketing Strategy

Marketing Insider Group

That means it’s the perfect time to integrate connected TV advertising into your company’s broader marketing strategy. From a marketing standpoint, CTV advertising offers benefits that make it an attractive addition to any brand’s marketing approach. When all ads have been presented, the OTT content resumes.

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IBM Interact Adds Interactions to Enterprise Marketing Management

Customer Experience Matrix

My continuing tour of real time interaction managers landed with the good folks at IBM two weeks ago, where I caught up with what’s now IBM Interact. The product was originally launched more than a decade ago by Unica as Affinium Interact.* The two modules can also share segment definitions, offers, and interaction history.

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How-to Map Your Touchpoints for Conversion Rate Optimization

Inbox Insight

When marketing budgets tighten, conversion rates are the usually the first KPI to come under scrutiny. The sheer volume of information and digital channels means they zig zag through digital touchpoints. If you’ve got your tactics right, every interaction will have generated value. But this isn’t as easy as it sounds….

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How to clarify marketing metrics to impress the C-suite

Martech

One main reason for this is the difficulty CMOs have in proving the financial value of marketing expenses. Despite advancements in addressability and attribution, marketers still struggle to find ROI measures that impress the CFO and the CEO. Defining clear outcomes Marketing must clearly define desired outcomes at each funnel stage.