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Train your team on programmatic advertising quickly and effectively

Choozle

I have developed and managed programmatic advertising clients, solutions teams, and technical support teams for close to a decade. Take stock of what on-demand resources you have internally and available through any partnerships (wikis, learning management systems, certifications). Where do you stand today?

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6 Ways Marketing Content Can Support a Customer Service Team

Hubspot

6 Ways Marketing Content Can Support a Customer Service Team. A dedicated roundup email just for these employees -- offering a digest of the most product- or customer-focused material from the previous month or quarter -- can ensure the team is always tuned into the issues Marketing knows their audience is most interested in.

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How to Gain Visibility When You Work Remotely, According to HubSpot Employees

Hubspot

"Making an effort to know someone, finding opportunities to participate, and being available to others has helped increase my visibility at HubSpot," says Tina Aita, a senior customer support specialist. At HubSpot, we haven an internal Wiki where employees can post insights and lessons.

Hubspot 101
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A 4-step guide to creating a self-service marketing organization

Martech

Marketing operations teams have a big problem with staff burnout and turnover. Self-service, something that I really think is a huge missed opportunity for many marketing operations teams,” said Justin Sharaf, vice president of marketing operations at data intelligence company Collibra. Robust QA process. Documentation.

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Managing a Remote Customer Service Team with Ticket Management

GreenRope

Managing a Remote Customer Service Team with Ticket Management. By setting up automatic responses and alerting the right people on your team, you can streamline these efforts and give your customers the high level of service they deserve. Ability to assign and notify specific team members based on the type of ticket submitted.

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How to Stay Productive Amid the Coronavirus Chaos

GreenRope

While uncertainty looms and more businesses are requiring employees to work from home, you might be wondering, “How is this going to affect the productivity of the team and the business overall?” So, what are some of the tools you and your team can use to effectively work from home, yet remain more productive than ever?

Product 52
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How to Make Your Content Stand Out in a Crowded, Global Marketplace

Content Marketing Institute

Building a multi-language content marketing team doesn’t require a huge budget, but it requires some thought and planning. Building a multi-language #contentmarketing team requires planning, not a huge budget. Build the team. Start with one language, fine-tune the process, and scale it for other languages. Train the team.