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5 ways to capture the voice of the customer (VoC) for category-leading positioning

Tomorrow People

When you learn about the opinions, desires, demands and motivations of the people who already use your product, you’re in a better position to foster brand loyalty, develop customer-centric products, and drive more sales. VoC data can also improve the effectiveness of your content marketing and market activation efforts.

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What Is a Focus Group in 100 Words or Less [+ Pros and Cons]

Hubspot

But, while mass data collection through surveys provides you with necessary quantitative information, it doesn't offer as much qualitative insight into your target market's view or opinion of what you're selling. This is where a focus group comes in. What is a focus group? The Pros of a Focus Group.

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5 useful sources for capturing voice of the customer (VoC) data

Tomorrow People

Voice of the customer data represents the opinions, desires, demands and motivations of your target customers. It allows you to understand their needs better than anyone else, helping you develop customer-driven products (and come up with effective ways to communicate with them). The most valuable sources of VoC data for B2B marketers.

Opinions 156
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3 kinds of data to optimize digital events

Martech

How do you make sure your digital events are engaging and effective with your audience? Here are some research tools and tactics to use before the event: CRM systems Surveys Focus groups Social media Community forums Previous events Digital content (webinars, whitepapers, etc.) Look at the data.

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Why it’s time to break up with your biannual brand survey

Sprout Social

Maybe you think you’re in a happy relationship with your current brand survey routine. Commissioning a five-figure biannual brand perception survey—and spending multiple months on data collection and analysis—means the research you conduct will always be stale. What is a brand survey? But what about the rest of the year?

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Why Is Market Research Important for Any Product or Service Launch?

SmartBug Media

When it comes to launching a new product or service , having a thorough understanding of what people are looking for, along with their opinions and attitudes about your brand, can be integral in creating an effective marketing strategy. When it comes to bringing your product or service to market , start with market research.

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Using Survey Panels to Improve Your Product: MTurk vs. Centiment vs. AYTM

ClearVoice

What is a survey panel? Having a well-built survey is important, but having a well-targeted group of people to take your survey is imperative. A survey panel is a group of people you have access to who can fill in your survey and help you find the answers to your business questions. Click To Tweet.